- How to Book an Appointment
- Online
- FAQs
Health and Counselling Services is proud to announce the launch of our new Collaborative Health Record (CHR) system. The new CHR system will allow you to receive reminders, request appointment changes, complete forms, update contact information, securely communicate with our clinic, book and cancel appointments online through a patient portal at https://carletonu.inputhealth.com/
We are currently offering online booking for acute issues such as sore throat, cough, asthma, injuries and other medical issues.
We are also offering online booking for counselling intake appointments. For more information on scheduling a counselling appointment, please visit our Counselling webpage.
Appointments are released after midnight for the same day of booking for the Urgent Care Clinic. You will receive confirmation of this appointment via email during office hours.
An appointment is necessary for most visits:
- Counselling and Mental Health Management
- STI Testing (non-symptomatic) and Results
- Birth Control
- Prescription Renewals (please plan ahead)
- Minor Dermatology Assessments and Procedures
- Vaccines
- For Travel Advice please book an appointment at The Prescription Shop: 613-526-3666
Mental Health appointments for assessments, medication management, and follow ups with a medical provider must be booked by our Patient Care Coordinators in Health Services either in-person or by phone.
For an in-clinic visit, please arrive 15 minutes before your appointment. Remember to bring your Carleton ID card and health card. If you are more than 15 minutes late, the appointment will be rescheduled for another time and the Cancellation Policy will be in effect.
How to Book an Appointment
Online
https://carletonu.inputhealth.com/
FAQs
- Important Notes
We release timeslots for urgent care clinic 24 hrs. in advance, but they book up quickly. If you are unable to book an appointment, please call the Clinic directly at 613-520-6674.
Remember to always have your health card (or UHIP number if you are an international student) and student card ready when booking and attending your appointment.
When booking online, you are submitting a request for an appointment. Once the appointment has been confirmed, you will receive notification via email.
- Updating Information
-
When updating your personal information with Carleton Central it does not automatically filter down to HCS. Please email us with your new home/email address and phone/cell number.
- Eligibility for Care
-
Health and Counselling Services (HCS) is a multidisciplinary healthcare facility that provides medical services and counselling services to Carleton University students, faculty and staff (if they do not have a family doctor in the community, as our doctors will not be paid if they are rostered under another physician). They may also see the walk-in doctor for episodic care.
Professional Services employees, faculty, contract instructors, and continuing employees have a dedicated physician and may use this service as their regular family doctor (if they do not have a family doctor in the community, as our doctors will not be paid if they are rostered under another physician). They may also see the walk-in doctor for episodic care.
Post-doctorate fellows, researchers, visitors (e.g. guest lecturers, athletes from visiting teams) can come to see the walk-in doctor for medical problems that are episodic in nature – a cold, an infection, an allergic reaction and so on. They cannot make one of the physicians here their regular doctor.
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