Monday to Friday
8:30 a.m. to 4:30 p.m.
Urgent Care Walk-In Hours: 8:30 a.m. to 3:45 p.m.
(or when maximum capacity reached)
Note: Urgent care walk-in patients will be seen according to need and availability of staff. Only one issue will be addressed per visit.
See a Doctor or Nurse Practitioner
Health and Counselling Services (HCS) is a multidisciplinary healthcare facility that provides medical services and counselling services to Carleton University students, faculty and staff.
Professional Services employees, faculty and continuing employees have a dedicated physician and may use this service as their regular family doctor. They may also see the walk-in doctor for episodic care.
Contract Instructors, post-doctorate fellows, researchers, visitors (e.g. guest lecturers, athletes from visiting teams) can come to see the walk-in doctor for medical problems that are episodic in nature – a cold, an infection, an allergic reaction and so on. They cannot make one of the physicians here their regular doctor.
Book an Appointment
Students can access medical, lab, and counselling appointments, as well as urgent same-day appointments between the hours of 8:30 am and 4:30 pm, Monday to Friday, by calling 613-520-6674. You will be triaged by telephone for COVID-19 symptoms and to determine the safest way to provide you care.
An appointment is necessary for most visits and suggested for the following:
- STI Testing (Non-symptomatic) and Results
- Birth Control
- Prescription Renewals
- Referrals to Specialists
For an in-clinic visit, please arrive 10 minutes before your appointment. Remember to bring your Carleton card and health card. If you are more than 15 minutes late, the appointment will be rescheduled for another time and the cancellation policy will be in effect.
Urgent Care Walk-in Clinic
Urgent care appointments are same-day bookings; please call 613-520-6674. The urgent care walk-in clinic is open from 8:30 AM – 3:45 PM (or when maximum capacity is reached). The clinic is for urgent care only and operates on a first-come, first-serve basis.
When updating your personal information with Carleton Central it does not automatically filter down to HCS. Please email us with your new home/email address and phone/cell number.