Carleton Health and Counselling Services
Monday to Friday
8:30 a.m. to 4:30 p.m.
***Please wear a mask when you visit Health and Counselling Services**
Urgent Care Walk-In Hours: 8:30 a.m. to 3:45 p.m.
(Or when maximum capacity reached)
Note: Urgent care walk-in patients will be seen according to need and availability of staff. Only one issue will be addressed per visit.
If you have symptoms of COVID-19, please complete a COVID-19 Rapid Test (if available) within 48 hours prior to arriving in Health and Counselling Services.
See a Doctor or Nurse Practitioner
Health and Counselling Services (HCS) is a multidisciplinary healthcare facility that provides medical services and counselling services to Carleton University students, faculty and staff (if they do not have a family doctor in the community, as our doctors will not be paid if they are rostered under another physician). They may also see the walk-in doctor for episodic care.
Professional Services employees, faculty, contract instructors, and continuing employees have a dedicated physician and may use this service as their regular family doctor (if they do not have a family doctor in the community, as our doctors will not be paid if they are rostered under another physician). They may also see the walk-in doctor for episodic care.
Post-doctorate fellows, researchers, visitors (e.g. guest lecturers, athletes from visiting teams) can come to see the walk-in doctor for medical problems that are episodic in nature – a cold, an infection, an allergic reaction and so on. They cannot make one of the physicians here their regular doctor.
Book an Appointment
Students can access medical, lab, and counselling appointments between the hours of 8:30 am and 4:30 pm, Monday to Friday, by calling 613-520-6674.
An appointment is necessary for most visits and suggested for the following:
- Counselling & Mental Health Management
- STI Testing (Non-symptomatic) and Results
- Birth Control
- Prescription Renewals
- Minor Dermatology assessment & procedures
- Travel and Vaccine Management
For an in-clinic visit, please arrive 15 minutes before your appointment. Remember to bring your Carleton card and health card. If you are more than 15 minutes late, the appointment will be rescheduled for another time and the cancellation policy will be in effect.
Urgent Care Walk-in Clinic
The urgent care walk-in clinic is open from 8:30 AM – 3:45 PM (or when maximum capacity is reached). The clinic is for urgent care only and operates on a first-come, first-serve basis.
When updating your personal information with Carleton Central it does not automatically filter down to HCS. Please email us with your new home/email address and phone/cell number.