We began planning to create a Digital Strategy in the fall of 2020. Because this Strategy will intertwine with every aspect of the university, we knew we needed input from as many community members as possible.

During Phase 1, we gathered thoughts and ideas from faculty, staff, and students online through social media and an online feedback form. Using this community input, we collated the data and identified six emerging themes.

Emerging Themes

1. Simplicity

  • System integration
  • Improve infrastructure
  • User experience
  • Easy to use
  • Efficiency
  • Standards

2. Access & Flexibility

  • Remove barriers
  • Open access
  • Global classroom
  • Real-time
  • Reduce “digital divide”
  • Blended institution

3. Collaboration

  • Local, national, global
  • Map partnerships, networks
  • Virtual experiential learning
  • Better platforms
  • Exchange ideas securely

4. Support

  • Digital training & skills
  • Gamified learning
  • On-demand resources
  • Upskilling
  • Keep current

5. Automation & Virtualization

  • Online self-serve
  • Rethink operational hours
  • Digitize forms & papers
  • More automation
  • Customized experiences
  • Streamlined processes
  • Smart campus

6. Ethical Decision Making

  • Deliberate decisions
  • Data privacy
  • Inclusion & justice
  • Health and wellness
  • Protecting our community