Now that eShop has been live for a year, the Accounts Payable team would like to share some common questions that have been asked and errors that have been made. It is our hope that sharing them will save some of you the time and trouble of repeating the same errors.
Tip #1: NEVER put a Social Insurance Number on any eShop document (e.g. cheque requisition)
You may need to provide Accounts Payable with a Social Insurance Number (SIN) (e.g. when requesting payment for an independent contractor).
All of the documents created through eShop are stored on servers located in the United States (US). This includes cheque requisitions and associated attachments that are used to pay independent contractors. It is NEVER ok to have SINs stored on US servers.
If you need to provide Accounts Payable with a SIN number, we recommend adding ‘Pls contact me for SIN, ext. 5555’ in the Cheque Requisition Form comment field. You can also call Accounts Payable directly at ext. 3627 where any of the team can process that information.
Keep in Mind:
- You only need to provide someone’s SIN number once. It is then stored in Banner.
- Not sure how to fill out a cheque requisition form? Visit the ‘eShop Tools, Support and Training’ page for help.