In February 2015, Financial Services launched the FACTS program. As the FACTS program turns one, here’s a look at what we’ve been up to and where we’re headed.
What is the FACTS program?
FACTS stands for Financial Administration Community Training and Solutions. As the name of the program suggests, FACTS is a Financial Services’ initiative aimed solely at offering financial administrative tools, support and training to Carleton’s faculty and staff.
Who is the FACTS program?
All of the tools, support and training offered by the FACTS program are made possible by Financial Services’ knowledgeable subject matter experts.
Year 1: The Highlights
- 307 people attended 40 hands-on training sessions
- 227 people completed the new PCI Compliance eLearning
- Launched the FACTS website
- 29 Tips from a Financial Insider Series. The top 3 …
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Getting it right
Recognizing that the program has to meet the changing needs of the campus community to be effective, I gather feedback and use it to improve the program on an ongoing basis. Currently, feedback is gathered through participant evaluations, the ‘Financial Community Feedback Series’, focus groups, targeted emails and general feedback.
Where is the program headed?
- A yearly training calendar
- Introduction to Financial Administration for Administrators (eLearning)
- Ongoing events