Courier Services
**Please contact Procurement for ALL shipments going outside of Canada. You will need a Customs Invoice to be prepared for your shipment.**
Contact Numbers for FedEx Courier Service
FedEx Courier Services 1-800-GOFEDEX (1-800-463-3339)
- Press 1 for English
- When they ask what you’re calling about, press 9
- Enter the Carleton Account number and press the # Key (please contact ProcurementServices@carleton.ca for this number if you are unsure)
- You will then be transferred to a member of our FedEx Specialized Call-Routing Team
FedEx How-to Guide
- Instructions on how to send a shipment within Canada, click FedEx Shipping – Canadian
- Instructions on how to send an International shipment, click FedEx Shipping – International
Contact Numbers for UPS Preferred Courier Group:
UPS Preferred Group:
- Dial 1-877-376-6110 or email: preferredca@ups.com
- Press 1 for English
Have your account # ready.
- (If you are unsure of your account number, log onto the UPS CampusShip System with your log in and password. Scroll down to Box #6 “How would you like to pay?”. You will see your 6 digit account number listed.)
UPS How-to Guide
- A step by Step guide on how to use the UPS CampusShip online system can be found by accessing the UPS CampusShip guide, or by visiting their website.