My Internet connection was disrupted in the midst of the exam, causing me to lose access to Zoom
Please reach out to the Examination Emergency Support team:
Exam-Related Emergency Toll-Free Call Line: 1-877-557-2930 (Canada & USA)
Outside Canada/US Exam Emergency: +1-613-518-2601
Non-Urgent Exam Related Issues: Submit an Exam Support Request
The Emergency Support line operates during the Final Exam and Deferred Exam periods during hours when exams are scheduled. During the teaching semester the support line operates during the exam hours of courses who have opted for one of the McIntyre Exam Centre’s exam services.
By email.