Crisis Lines
Good2Talk → 24/7/365
Call: 1-866-925-5454 (ON) or 1-833-292-3698 (NS)
Text: GOOD2TALKON to 686868 or GOOD2TTALKNS to 686868
- Provides confidential support services for post-secondary students in Ontario (ON) and Nova Scotia (NS) that connects students to professional counselling, information and referrals for mental health, addictions, and well-being.
Ottawa Distress Centre
Distress Line Ottawa: 613-238-3311→ 24/7/365
Crisis Line Ottawa: 613-722-6914 → 24/6/365
Text (Ottawa): 343-306-5550 → 10:00 AM – 11:00 PM EST, 7 days a week
- The Distress/Help Line services provide emotional support and encouragement, crisis management and intervention, suicide risk assessment and prevention, community resources, and referral information.
- The Crisis Line provides services for those experiencing situational crisis, psychosis or suicidal behaviour, and severe depression or anxiety.
Mental Health Crisis Line → 24/7/365
Ottawa: 613-722-6914
Outside Ottawa (Toll-Free): 1-866-996-0991
- Provides professional support for individuals who are experiencing or know someone who is experiencing a mental health crisis.
The Sexual Assault Support Centre of Ottawa
Call: 613-234-2266 → 24/7/365
Text: 613-209-2272 → 6:00 PM – 10:00 PM EST, 7 days a week
- Has a 24-hour support line to call and evening text support. Will assist in directing you to further resources and assist in support those who have experienced sexual assault.
Ottawa Rape Crisis Centre → 24/7/365
Call: 613-562-2333
- Provides immediate crisis support.
Lesbian Gay Bi Trans Youth Line
https://www.youthline.ca/get-support/ways-we-support/
Text: 647-694-4275 → 5:00 PM – 9:30 PM EST, Sunday – Friday
Email: askus@youthline.ca
- Provides confidential and anonymous services by peer supporters who identify as 2SLGBTQ+, with lived experience. All volunteers are trained in active listening and relevant knowledge such as anti-oppression, anti-racism, sex and consent, STIs, HIV, self-care, and more.
Native Youth Crisis Hotline → 24/7/365
https://carleton.ca/wellness/emergency/
Call: 1-877-209-1266
- A crisis hotline for native youth, available through Canada and the United States.
Additional Resources for Emergency Situations:
https://carleton.ca/wellness/emergency/
Mental Health Services
Mental Health Services From Intention to Action (FITA)
https://carleton.ca/fita/how-to-join/
- Helps students manage stress and improve academic performance by navigating the personal stressors that can often get in the way of school. Students are set up to meet 1-on-1 with a Coordinator for 1 hour every week for 12 consecutive weeks. FITA also offers a one-off session to determine whether the program is suited for you.
Empower Me
https://www.cusaonline.ca/services/empower-me/
Call: 1-833-628-5589 → 24/7/365
EAP Optima Mobile App → Access Code: 45295QG34
- A service that provides students with support for issues such as stress, anxiety, depression, relationships or interpersonal conflicts, substance misuse, disordered eating, time management, financial planning, career counselling, nutrition, etc.
- Call (1- 833-628-5589) to be connected to a professional or access Empower ME through the EAP Optima mobile app, available for download from the App Store and Google Play. With the app, you can chat with a counsellor, consult professionals via video conferencing, call the 24/7 helpline, and access other health and wellness resources.
TAO Online Self-Help
https://carleton.ca/wellness/tao/
- A private platform of educational modules and practice tools that can help you understand and manage how you think, feel, and behave. The modules are designed to help you have a better understanding of your personal experiences and to equip you with strategies to cope with and bounce back from life’s challenges. You can do this on your own time, from anywhere.
BounceBack
- A free skill-building program designed to help individuals manage low mood, mild to moderate depression and anxiety, stress or worry. Services are delivered over the phone with a coach and through online videos.
BigWhiteWall
https://togetherall.com/en-ca/?from=bwwca%2F
- An online anonymous 24/7 peer-to-peer support community for your mental health, with trained practitioners available to keep the community safe. Includes self-assessments and recommended resources, creative tools to help express how you’re feeling, and a wide range of self-guided courses to do at your own pace.
Carleton Health and Counseling Services
https://carleton.ca/health/counselling-services/
Call: 613-520-6674 → 8:30 AM to 4:30 PM EST, Monday to Friday
- Offers short-term individual counselling for students struggling with issues such as anxiety, depression, relationship problems, personal stress, academic stress, etc. Some counsellors specialize in issues impacting international students, those who have experienced sexual violence, and LGBTTQS2+ students.
- Services are currently available virtually. Call the clinic (613-5200-6674) to book an appointment.
Additional Resources for Mental Health and Wellness:
Substance Use and Addiction Services
All People All Pathways
https://carleton.ca/studentaffairs/safe-substance-use/#sect2
Student Meeting: Thursdays from 12:00 PM to 1:30 PM EST
Meeting ID: 929 8756 9610 Password: 787302
https://zoom.us/j/92987569610?pwd=TC9MdUE1enZHYnBzbGNBcTlIQmo4Zz09#success
- Weekly peer support meetings for individuals struggling with or wanting information on their own or someone else’s substance use, facilitated by persons with lived and living experiences with substance use and addiction. Meetings are non-committal, confidential, and do not require attendees to abstain from substances if they so choose.
Additional Resources for Substance Use:
https://carleton.ca/studentaffairs/safe-substance-use/#sect2
Sexual Assault Services
Sexual Assault Support Services
https://students.carleton.ca/services/sexual-assault-support-services/
Email: equity@carleton.ca → You should receive a reply within two business days.
Text: 613-292-1422 → 8:30 AM – 4:30 PM EST, Monday – Friday
- Provides support for individuals who have experienced sexual violence. Individuals will be treated with dignity and respect at all times. They provide both trained professionals for one-on-one support, and online peer support via Google Hangout.
- Send an email to be set up with support. If you require assistance drafting an email, please feel free to reach out to me or your TA.
Other
Additional On-Campus Resources:
https://carleton.ca/safety/resources/on-campus-resources/
Additional Off-Campus Resources:
https://carleton.ca/wellness/living-well/community-wellness-resources/
Spirituality Resources:
https://carleton.ca/wellness/spirituality/spirituality-resources/
Provincial Support Resources:
https://carleton.ca/wellness/provincial-support-resources/
International Support Resources:
https://carleton.ca/wellness/international-support-resources/
Academic Support:
https://students.carleton.ca/academics/?utm_source=Web&utm_medium=P