Archives: support

Friday, October 8, 2021

Website Support for Fall 2021 Virtual Graduation

If you will be hosting, planning, or helping your department with a virtual graduation celebration, or are responsible for sharing convocation info on your departmental website – we can help! And we have some ideas … Request the Virtual Graduation Web Template In particular (and no surprise here!) we would like to help you... More

Thursday, March 25, 2021

Web Support for Spring 2021 Virtual Graduation

If you will be hosting, planning, or helping your department with a virtual graduation celebration, or are responsible for sharing convocation info on your departmental website - we can help! Website Support In particular (and no surprise here!) we would like to help you prepare a special web page to celebrate your graduates. And... More

Sunday, November 8, 2020

Request Website Help with the New Customer Service Portal

Do you need help with your website? If you need support from Web Services, we always encourage you to contact us through the ITS Service Desk. This is the best way to make sure that your request is seen, attended to in a timely way and not lost in the email shuffle! The folks... More

Tuesday, September 15, 2020

Why should I use the Service Desk?

We often tell website maintainers that if they are looking for help they should contact the service desk. Have you ever wondered the purpose is in to creating a middleperson between you and Web Services? It seems counterintuitive to make a request go through more stages rather than fewer. But there is some very... More

Monday, April 20, 2020

Resources to Help You Work Online

Since most of us are working from home, we wanted to share a few helpful resources that will make your days easier! CMS Website Resources We have been busy making more help videos for CMS websites such as How to Create an RSVP Form, Exporting Form Entries, and Creating FAQs. Many other CMS help... More

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