Please note that the information below is provided for reference. We cannot guarantee the accuracy of the information.
Emergencies
In the case of an on-campus emergency, dial “4444″ from any campus telephone, or “613-520-4444″ from a mobile or pay phone (free call from any campus pay phone).
If you are not on campus, call 9-1-1.
Clinics and Hospitals
CUSERT strives to provide students with the best emergency medical care possible. In the event that further treatment is required, our responders will make sure that you are transported to a location that can further assist you. Health and Counselling Services operates a clinic on campus. Additional and after-hours emergency medical services are also available.
Health Services
Carleton University
For all students: The main clinic on campus is located in the Carleton Training and Technology Centre building room 2600. You can either call 613-520-6674 or book an appointment in person.
For students living in residence: Counselling is available September to April in room 223D Residence Commons. Call 613-520-2600 Ext. 8061 to make an appointment.
For International and Exchange students: Students can access counselling specific to their needs through the international student counsellor. You can make an appointment by calling the main clinic at 613-520-6674 or 613-520-2600 Ext. 4205. On Mondays you can call the ISSO at 613-520-6600 starting at 8:30am to book an appointment for a drop in session the same afternoon. Appointment slots for drop in sessions are 30 minutes in length and start at 1:30pm
You can find more information by visiting Health and Counselling Services website.
Crisis Hotlines
Distress Centre of Ottawa and Region | Offers anonymous, confidential, 24-hr. service (English language) | (613) 238-3311 |
Tel-Aide Outaouais | Offers anonymous, confidential, 24-hr. service (French language) | (613) 741-6433 |
Mental Health Crisis Service | Anonymous, 24-hour service for young adults, age 16 and older experiencing a mental health crisis, including suicide. | (613) 722-6914 |
Mental Health Crisis Line (Operated by hospitals in the area) | Offers anonymous, confidential, 24 hr. service. Have mobile crisis teams | (613) 722 6914 |
Suicide Prevention Hotline
Distress Centre of Ottawa and Region | Offers anonymous, confidential, 24 hr. service in English language | (613) 238-3311 |
Mental Health Crisis Service | Anonymous, 24 hr. service for young adults, age 16 and older experiencing a mental health crisis, including suicide | (613) 722-6914 |
For more information on various services provided in your area please visit or call 211 Ontario.