Please note that the information below is provided for reference. We cannot guarantee the accuracy of the information.


In the case of an on-campus emergency, dial “4444″ from any campus telephone, or “613-520-4444″ from a mobile or pay phone (free call from any campus pay phone).

If you are not on campus, call 9-1-1.

Clinics and Hospitals

CUSERT strives to provide students with the best emergency medical care possible. In the event that further treatment is required, our responders will make sure that you are transported to a location that can further assist you. Click here for a list of clinics and hospitals found around campus. Health and Counselling Services operates a clinic on campus.

Health Services

Carleton University

For all students: The main clinic on campus is located in the Carleton Training and Technology Centre building room 2600. You can either call 613-520-6674 or book an appointment in person.

For students living in residence: Counselling is available September to April in room 223D Residence Commons. Call 613-520-2600 Ext. 8061 to make an appointment.

For International and Exchange students: Students can access counselling specific to their needs through the international student counsellor. You can make an appointment by calling the main clinic at 613-520-6674 or 613-520-2600 Ext. 4205. On Mondays you can call the ISSO at 613-520-6600 starting at 8:30am to book an appointment for a drop in session the same afternoon. Appointment slots for drop in sessions are 30 minutes in length and start at 1:30pm

You can find more information by visiting Health and Counselling Services website.

Crisis Hotlines

Distress Centre of Ottawa and Region Offers anonymous, confidential, 24-hr. service (English language) (613) 238-3311
Tel-Aide Outaouais Offers anonymous, confidential, 24-hr. service (French language) (613) 741-6433
Mental Health Crisis Service Anonymous, 24-hour service for young adults, age 16 and older experiencing a mental health crisis, including suicide. (613) 722-6914
Mental Health Crisis Line (Operated by hospitals in the area) Offers anonymous, confidential, 24 hr. service. Have mobile crisis teams (613) 722 6914

Suicide Prevention Hotline

Distress Centre of Ottawa and Region Offers anonymous, confidential, 24 hr. service in English language (613) 238-3311
Mental Health Crisis Service Anonymous, 24 hr. service for young adults, age 16 and older experiencing a mental health crisis, including suicide (613) 722-6914

For more information on various services provided in your area please visit or call 211 Ontario.