Mail runs are currently on hold but you can schedule an appointment for pick-up. 

Make an appointment at your convenience for pick up or drop off, and we’ll text you when it’s almost your turn – remember your mask!

Please add appointments@qless.com to your Carleton email contacts to ensure you receive your email confirmation.

Ways to join:

Staff and faculty may make an appointment up to one week in advance. If you have any issues booking your appointment, please email qless@carleton.ca for help.

IMPORTANT: Residence students should not use this service – please visit the Residence Reception Desk in Residence Commons for help with your mail.

When it’s your turn:

  1. We will text you shortly before your appointment time so you can head to the Mail Services Loading Dock (outside) located outside of Paterson Hall. Need to cancel? Just reply ‘C’
  2. Pick up and/or drop off your mail
  3. Tell us how we did – you’ll receive a survey link by text after your appointment ends

Finding T31 Mail Services (outside loading dock):

  • T31 Mail Service (outside loading dock) is located outside of Paterson Hall, to the east of Scotiabank, at the end of the road between Herzberg Building, Paterson Hall, and the ARISE Building.
    • How to get to the Mail Services Loading Dock from P1 (Southam Hall) *access by vehicle or foot*
      1. Start in P1 (the Southam Hall parking lot) and go down the street between Southam Hall and Loeb Building
      2. Go past the ARISE Building and Herzberg Building
      3. Continue down the road until you see the door to the Mail Services Loading Dock
      4. Knock and get your package at your appointment time
    • How to get to the Mail Services Loading Dock from the centre of campus (The Bookstore) *access by foot*
      1. Start by walking up the path to the left of The Bookstore
      2. Walk past Herzberg Building and Tory Building
      3. Once you pass the stairs to the quad, hand a right onto the road toward the Mail Services Loading Dock
      4. Knock and grab your package at your appointment time

Finding T31 Mail Services (tunnel level):

  • T31 Mail Services (tunnel level) is just past the tunnel level doors into Paterson Hall at tunnel level (to the North-East).