Corporate Cards Archives - Procurement Services

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Related FAQs

Can I charge transactions to my Professional Expense Reimbursement fund?: Yes, subject to the Professional Expense Reimbursement Guidelines.

How do I cancel my PCard?: Please email ProcurementServices@cunet.carleton.ca to request cancellation of your card.

I am moving departments and will require my PCard and/or eCard. What do I need to do?: Please email Procurement Services and advise what your new default account should be changed to.

Who do I contact if I forgot my PIN for my PCard?: Please call the 1-888 number on the back of your P-card to have the bank reset it.

Who do I contact if I forgot my password to FAST?: Please contact the ITS Service Desk at ext 3700 and they will reset it for you.

Can I lend my card to someone else?: No. The card may only be used by the cardholder whose name is on the card.

How can I make a change to the account charged for a transaction after the reconciliation cut-off date?: The cardholder should make every effort to reconcile their transactions by the deadline provided in the monthly reminder email. If the deadline is missed, any accounting changes will need to be done by a Journal Voucher in FAST by the department.

What do I do if I misplace a receipt?: Please contact accounts.payable@carleton.ca

Do I need to submit all of my receipts for my Pcard purchases?: Yes, you must submit all of your receipts. When you have completed your monthly reconciliation, attach the original receipts to your monthly card statement and sign. Please forward the statement and back-up to your supervisor for signature, and then send to ap.pcard@carleton.ca

How do I reconcile my monthly transactions on my card?: Transactions can be reconciled anytime throughout the month by going to carleton.ca/fast and logging in with your MyCarletonOne login. A PDF copy of step by step instructions can be found here.

Can I use my PCard for travel expenses?: No, travel and entertainment expenses are not allowed on the P-card. The Amex corporate travel card should be used for these types of expenses. An application for these cards can be found here.

Can I request a merchant block lifted temporarily?: These requests are considered on a case by case basis. Please e-mail your request to Procurement Services, cc’ing your supervisor, confirming that you have their approval for the request. If the request is to be charged to a Research Fund, then it must also be approved by Research Accounting.