Archives: ecommerce

Tuesday, November 2, 2021

CU Ecommerce Refunds – making your customer happier and everyone safer

One clear indication that we are bouncing back from the unprecedented times of 2020-21 is that CU Ecommerce is as busy as ever. Units across campus are organizing new events – everyone from Learning in Retirement to Ravens to conferences of all kinds. Some of these are even in person – imagine! (And of... More

Wednesday, November 18, 2020

Changes to Ecommerce

As we have mentioned before, the CU Ecommerce Service has gone from strength to strength over the years. Starting with two clients (Thank you Sprott School of Business and the Department of University Advancement!) eight years ago, the service has now over 100 clients, has helped organize over 70 conferences, and has saved thousands... More

Wednesday, March 18, 2020

Requesting Refunds for a Cancelled Event

If you have had to cancel an event that has been set up through our E-Commerce solution, please follow the steps below. For individual refunds, please use the usual form found here. Request Refunds for a Cancelled Event that Uses Carleton E-Commerce 1. Download a list of registrations: How to download a csv file... More

Thursday, October 10, 2019

TEN MILLION DOLLARS

Great news everyone - Your ecommerce pages are becoming even more secure! As you know, Web Services in ITS offers the CU Ecommerce Service to those of you on campus who need to take money for events and services. We are pleased to announce that in September we transacted our 10,000,000th dollar! We are... More

Monday, April 29, 2019

Ecommerce Case Study: IARR 2019 Conference

In June this year, faculty and students from Carleton’s Psychology Department are hosting the 2019 Mini-conference of the International Association for Relationship Research (IARR). The faculty member in charge of the logistics for this conference, Professor Cheryl Harasymchuk, contacted ITS when she heard we offered a service that allowed her... More

Friday, March 8, 2019

Taking Payments: Why CU Ecommerce is the service for you!

Congratulations! Your chair, dean or director has asked you to organise an event for your department such as a conference, workshop or fundraising luncheon! All of a sudden, you will be exposed to the joys of booking room space, dealing with catering, and – best of all – organising the means to accept payment... More

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