If you have had to cancel an event that has been set up through our E-Commerce solution, please follow the steps below. For individual refunds, please use the usual form found here.
Request Refunds for a Cancelled Event that Uses Carleton E-Commerce
1. Download a list of registrations:
- How to download a csv file
- If you need our help downloading the list, please send us an email with a link to the event.
2. Send a refund request to ITS Finance: ITS.Finance@cunet.carleton.ca
Please include:
- The event name
- A link to the event
- The list of registrations
Note: For individual refunds, please use the form found here.