Visiting

Visiting CDCC

Carleton Dominion-Chalmers Centre main entrance is located at 290 Lisgar Street, Ottawa, Ontario.

The centre’s municipal/mailing address is 355 Cooper Street, Ottawa, Ontario.

Accessibility

The main accessible entrance and ramp is at 290 Lisgar Street on the north side of the building. A second emergency exit and accessible ramp is located at 355 Cooper Street on the south side of the building.

There is elevator access to all four levels of the building.

Note: The Sanctuary Main Hall theatre balcony is not accessible by elevator.

Please call ahead to 613-520-4401 to make any inquiries about accessibility in the building.

Parking

There is a 24/7 paid parking lot on the north side of the building. Overflow parking (paid, street or otherwise) available nearby along Cooper Street, Lisgar Street, and O’Connor Street.  One accessible parking spots are located near the accessible ramp in the lot.

Parking is limited in this lot and is available on a first-come, first-serve basis.

Parking rates in the 290 Lisgar Street parking lot are as follows:

Monday to Friday
6:00AM – 6:00PM, $3 per 30 minutes, $20 Max
6:00PM – 6:00AM, $5 Flat Fee

Saturday, Sunday and Holidays
$5 Daily Flat Fee

(Please note any applicable convenience or service fees are not included above).

Three payment options include:

• Machine: One meter accepting credit cards is available in the lot (next/east to the accessible ramp).
• QR Code: QR codes are located on signs throughout the lot.
• Online: You may also visit and pay online via https://indigoneo.ca/ using location id #OT633.

CDCC does not monitor or manage the parking lot or machines. Please contact Indigo Ottawa directly with any questions or concerns related to parking lot or machines at this location.

Drivers can drop off guests at the main entrance to the building, but must immediately move their vehicle to maintain clear emergency routes to the building.

Public Transit

CDCC is easily accessed by public transit.

Travel to and from Carleton University campus via OC Transpo > #7 St-Laurent–Carleton

Plan you travel to and from other Ottawa destinations by using the OC Transport online travel planner: https://www.octranspo.com/en/plan-your-trip/

Bicycle

Arrive by bicycle and use one of the various City of Ottawa or CDCC bike racks available at and around the venue.

Walk

CDCC is located near many downtown shops and restaurants in Ottawa’s wonderful Centretown community.  Parliament Hill is a 10 minute walk away.  CD Rideau Centre is a 15 minute walk away.

Arrive by Air or Train

Ottawa International Airport is located at 1000 Airport Parkway Private, Ottawa (approximately 30 minute drive by car).

The main Ottawa Train station is located at 200 Tremblay Road, Ottawa (approximately 15 minute drive by car).

Service Animals

CDCC welcomes guests and their service animals or officially certified support animals. Guests with service or certified support animals are requested to check in with the front desk staff upon arrival to the building. Certification may be requested upon check in. Unfortunately, no other pets or animals are authorized in the building.

Scent-Free Environment

There are thousands of guests who visit the building each month with allergies and sensitivities to scents.  Thank you for keeping the building scent-free.

Green Initiatives

While visiting CDCC, we ask that you consider your environmental impact – reduce, reuse and recycle whenever possible! When you have finished working in a space, turn off the lights.  Be mindful of how much extra running water you may be using.  And, consider trying to use less paper towel or tissue.

Food and Beverage

Please note that only water is permitted inside the Sanctuary Main Hall.

Regular ongoing food and beverage services are not available at CDCC.  We invite guests to visit nearby shops or restaurants for snacks or meals.

Thank you for noting that alcohol is not permitted at the venue, unless staff are notified in advance and a Special Occasion Permit (SOP) is in place by the event organizers.  Thank you for noting that the use of cannabis is not permitted on the premises.

Health, Safety, and Conduct:

• “Carleton University is committed to the protection of the health, safety, and wellbeing of all members of the University community. The University strives to promote a strong and sustainable culture of a safe and healthy workplace and study environment that will facilitate the awareness of risk and the prevention of injury and illness, in an environment free from violence and harassment.”  Click here for source/policy.
• By embracing equity, diversity, and inclusion, CDCC and The Hive @ CDCC aspires to be a catalyst for positive social change through the transformative power of the arts, performances, and learning experiences. Together, we can create an inclusive and vibrant community that fosters creativity, empowers individuals, and enriches the cultural fabric of our society.
• It is the user group’s responsibility to ensure that any persons under their direction comply with applicable health, safety and conduct policies and procedures mandated by the Occupational Health and Safety Act and Carleton University. User groups who do not comply with this responsibility may also forfeit opportunity to make future bookings at CDCC.  Visit the University Policies website for more information: University Policies – University Secretariat (carleton.ca)
• Click here for information related to CDCC and COVID-19.