Our Vision

Working collaboratively, embracing new technologies and innovative ways of operating, we will provide best-in-class service to the Carleton Community.

Our Mission

We contribute to Carleton’s academic mission of teaching, research, and community service by providing professional services that are effective, efficient, and timely.

Our Core Values

Service Excellence
We meet customer needs through professional, responsive, reliable, and courteous service.

decision making

Inclusive Decision Making
We collaborate in making evidence-based, timely and effective decisions.

Safe, Healthy, and Sustainable Environment
We foster a positive work environment.

continuous improvementContinuous Improvement
We challenge the status quo with innovative work processes and practices.

engagementEmployee Engagement
We value, respect, recognize, and support our employees.

We are accountable for what we do and how we do it.