Are you interested in learning how better to to define, visualize, measure, and improve processes within your department? Do you want to gain the knowledge, skills, and tools to continuously improve processes and deliver the most value to users, clients, and stakeholders? If so, join fellow Carleton employees for the Fall 2017 Excellence Canada Process Management Certificate.

This certificate program allows participants to master the skills required to improve strategically important processes. As a participant in this certificate, you will: (1) learn and apply methodologies for documenting, measuring, analyzing, and improving key processes and (2) complete a Process Impact Assignment that implements process tools and techniques to a real life situation.

For more information or to register, please go to the following link: