Process for Appeal of Grade – Undergraduate Courses
Step 1. Informal Appeal of Grade:
a) If you have a question regarding your grade, the first thing you should do is speak to your instructor in person, or contact them using your Carleton email account. (This should be done within 7 working days of the day in which the grade in question was made available). Be sure to clearly outline why you feel your grade is not correct.
b) Retain any written correspondence between yourself and the instructor as you may need to refer to it at a later date. (Refer to section 3.3.4 of the Undergraduate Calendar).
NOTE. If you are having difficulty communicating with your instructor, the next thing you should do is speak to a representative in the department (e.g. undergraduate departmental administrator, Associate Chair or ombudsperson) where the course took place. Be sure to explain the full situation, and outline what steps you have taken to address the concern with your instructor directly. If after emailing your professor you do not hear back within 7 days, please forward your original email sent to your Instructor to the Chair, with a cc to the Instructor.
Step 2. Formal Appeal of Grade:
a) If you have attempted to resolve the matter informally, and your concern has not been addressed, you may proceed to the “Formal Appeal of Grade” process.
b) You must complete the Formal Appeal of Grade form through the Registrar’s Office at 300 Tory Building. Be sure to include full supporting documentation, including any original graded work in question that you have in your possession, and any related written correspondence between yourself and your instructor. If the original graded work in question is not in your possession, you must indicate this on your appeal of grade form. The appeal should be submitted within 20 working days of the day on which the grade was made available.
** Students are advised to retain copies of any original graded course work submitted with this appeal.
c) The formal appeal of grade process will take approximately 10 days, depending upon the circumstances.
d) Once the final decision regarding the grade is made, you will be notified by the Dean’s office via email to your Carleton email address. The decision of the Dean is final. (Refer to section 3.3.5 of the Undergraduate Calendar).
NOTE: As a result of the appeal of grade process, the grade may be lowered, raised, or left unchanged.