1. Service Update
    1. How To Reach Us
    2. Important Links
  2. Visit the Registrar’s Office
    1. When It’s Your Turn:
    2. Text Commands:
  3. Contact Information
  4. Location and Mailing Address
  5. Office Hours

Service Update

The Registrar’s Office is open for in-person service on campus. We are located at 300 Tory Building.  Our hours of operation are 8:30 a.m. to 4:30 p.m., Monday to Friday.

How To Reach Us

  • Email: The Registrar’s Office can be contacted by email at registrar@carleton.ca. Emails are responded to within 2 business days.
  • Telephone: Call us at 613-520-3500 during our normal business hours.
  • In Person: Schedule your visit to the Registrar’s Office using our line management and appointment booking system. Please use this system to access services from our office.

Please add appointments@qless.com to your Carleton email contacts to ensure you receive your confirmation email.

Please note: Our staff are available to provide all services both virtually and in person. Completed forms can be sent via email using your Carleton email address.

Important Links

Visit the Registrar’s Office

The Registrar’s Office uses a line management and appointment booking system. Please use this system to access services from our office – we encourage all students to use this system.

Please add appointments@qless.com to your Carleton email contacts to ensure you receive your confirmation email.

Visit the Registrar's Office

Report a Problem with QLESS

When It’s Your Turn:

  1. Wait to receive a text notification.
  2. Once you have received your text notification, head to 300 Tory Building. Please remember to wear a mask.
  3. Check in.

Text Commands:

  • H – Request help
  • M – Request more time
  • S – Check your status
  • L – Leave the line
  • C – Cancel your appointment
  • N# – Request your estimated wait time
  • J – Rejoin the line if you accidentally left or arrived late

Contact Information

Location: 300 Tory Building
Email: registrar@carleton.ca
Phone: 613-520-3500
Fax: 613-520-4410

Please note that we can only act on requests sent from your Carleton email account.

Location and Mailing Address

Registrar’s Office
300 Tory Building
1125 Colonel By Drive
Ottawa, ON Canada
K1S 5B6

Office Hours

Monday – Friday:  8:30 am to 4:30 pm