Who We Are

Patrol Services

Our patrol services consists of Campus Safety Officers, licenced student security guards (Student Safety Patrollers) and Dispatchers. A number of our Campus Safety Officers are designated as Special Constables (Peace Officers) by the Ottawa Police Service and have the powers of a police/peace officer on Carleton property. Our patrol teams are comprised of a Staff Sergeant, Campus Safety Officers, and a Dispatcher. Patrol Services provides coverage and response on campus by bicycle, foot, and vehicle.

Parking Services

We offer our customers a quality parking experience in an environment that is safe and secure for both pedestrians and vehicle operators. Aims to provide an adequate level of parking and locker accommodations to the Carleton University community.

Technical Services

In order to maintain the integrity of physical security systems at Carleton University, our team oversees the design, installation and maintenance of various security systems on campus including: card access, intrusion alarms, and surveillance cameras. Our Technical Services team is available to provide physical security assessments of your work area upon request.

Carleton University Student Emergency Response Team (CUSERT)

CUSERT is a student volunteer medical emergency response team that provides on-call service for the Carleton campus. CUSERT members are medical first responders trained through the Canadian Red Cross and are capable of using a wide variety of equipment including oxygen, spinal immobilization devices, and airway management tools, if required, during a first aid incident / call for service.

What We Do

Using a service delivery model that places emphasis on customer service and a problem solving approach, we are committed to making your safety our priority.

  • 24-hour response to routine and emergency calls for security, medical, fire and police services;
  • the enforcement of Carleton University policies, the Criminal Code and relevant provincial statutes;
  • the promotion of physical security, crime prevention, safety awareness and referrals to additional resources.


We, the members of the Campus Safety Services of Carleton University, are committed to being responsive to our community in the delivery of quality services.

Recognizing our shared responsibility to maintain order while affording dignity and respect to every individual, our objective is to improve the quality of life through a community partnership which promotes a safe and secure community.