Support & Training
What can we help you with?
Website Requests
Please use this form to:
- Request a new website (public or private)
- Request Website Access
- Report a bug/error/issue
- Enquire about training
Website Training
Online Training and Documentation
This option offers fully asynchronous, self-paced, comprehensive training that is available anytime.
Access our CuTheme Training and Documentation Site or our CMS Help Centre for self-guided training. Our training sites include:
- Step-by-step walkthroughs
- Video tutorials
- Activities to build your skill set
- Options to follow along sequentially to master topics or
- Jump to specific topics to get answers quickly
One-on-one Virtual
For those new to the web, or with specific questions, we offer to meet with you one-on-one or in small group sessions.
What can we help you with?
ECommerce
Get help with:
- New eCommerce engagement
- Requesting a refund
- Restoring a previous eCommerce event
- Disbursement of funds
- Technical Support (e.g., alterations to form)
General Support
Please use the ITS Service Desk Portal for general ITS support, including:
- Access and permissions
- Accounts
- Any other support requests not specified above
Web Tips & Tricks
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CAPTCHAing the moment with Forms
Occasionally, we come under attack. For once, it’s not for our dress sense. Instead, it’s a malicious cyber-attack. This occurs…
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Back to School: Ensuring a Happy, Healthy, Homepage
Back to school is an exciting and busy time for most of us. It is where we reorganize ourselves to…
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How to Write for the Web
Believe it or not, writing content for your website is much different than for other mediums. Because there is an…
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Discover your most visited pages and what this can tell you!
Do you know what pages are the most popular on your website? Google Analytics can tell you! Use the Top…
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How SPPA Profiles Student Experiences
Looking for simple ways to create unique and interesting content? How about having your students write a few words about…
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Is your website back-to-school ready? Check out with these tips!
Your Homepage – First Impressions Count! Your homepage does not have to be static. Change it up to reflect the…