1. Who is calling me…is this a telemarketing company?
2. I am on the National Do Not Call List. Why are you calling me?
3. Where are you calling from?
4. Why are you calling me?
5. Why can’t you just send me something in the mail?
6. Why do I get so many calls from Carleton?
7. My spouse and I are both CU alumni. Why do we both get calls?
8. When can I expect my call?
9. Why do you ask for so much money?
10. Why do you ask me to increase my gift every year?
11. How does my gift make a difference?
12. What happens after I make a pledge with a student over the phone?

1. Q: Who is calling me…is this a telemarketing company?

A: No – our staff is made up entirely of current Carleton students. We’re able to give the students valuable work experience and build their communication skills while they help their school succeed. This also gives you the opportunity to find out what’s happening on campus, ask questions, voice concerns, and support Carleton by making a pledge.

[top]

2. Q: I am on the National Do Not Call List. Why are you calling me?

A: Carleton University is a charitable organization. “Do Not Call” lists are designed for telemarketing companies. However, if you ask us not to call you again, we will include you in our own “Do Not Call” list and tailor your record accordingly.

[top]

3. Q: Where are you calling from?

A: Our phone program is located in Robertson Hall, right on Carleton’s campus.

[top]

4. Q: Why are you calling me?

A: Our Annual Fund objective through the phone program is to contact all of our alumni, parents, and friends so that the University can keep in touch with you annually. We want to make sure you are receiving the Carleton Magazine and your faculty newsletter. We also want to share the university’s good news with you, provide information on current Carleton priorities, and ask for your support.

[top]

5. Q: Why can’t you just send me something in the mail?

A: We often contact alumni, parents, and friends through the mail. However, we believe that the chance to speak with a Carleton student personally allows us to share Carleton’s good news stories and respond to your concerns directly.

[top]

6. Q: Why do I get so many calls from Carleton?

A: We do our best to call each household only once a year. If you do get more than one call please let the caller know and we will do our best to ensure that it does not happen again.

[top]

7. Q: My spouse and I are both CU alumni. Why do we both get calls?

A: You both get personal calls because we want to give each of you personal attention and so we can update you individually about activities and news from the faculty you graduated.

[top]

8. Q: When can I expect my call?

A: Our phone program runs during the school year. We try to reach all alumni, parents and friends of the University between September and April each year.

[top]

9. Q: Why do you ask for so much money?

A: Our ask amounts reflect the size of the average gift and the current needs of the university. We understand if these amounts are beyond your reach at this time. However, participation in the phone program at any level is greatly appreciated.

[top]

10. Q: Why do you ask me to increase my gift every year?

A: Any increase in your annual gift helps the Annual Fund and the University tremendously.

[top]

11. Q: How does my gift make a difference?

A: Never underestimate the impact of your gift! Gifts of any size make a difference to students and the university. Plus, alumni participation is one of the best measures of how graduates feel about their university and the education they received. Your participation demonstrates your endorsement of Carleton and your commitment to current students, and helps build lifelong pride among all graduates.

[top]

12. Q: What happens after I make a pledge with a student over the phone?

A: After confirming the dollar amount you wish to donate and the area you’d like to support with the student caller, you can make your gift over the phone by credit card or request a pledge package be sent to you in the mail.

If you use your credit card your gift will be put to use immediately and you will help us reduce our mailing costs.

If you opt to have a letter sent out, please return the pledge form with your gift as soon as possible.

You can also fulfill your gift online.

[top]