1. Why am I being contacted by Carleton University?

Carleton University is a registered charitable organization that supports the needs of students and the Carleton community. As a member of the Carleton community we are contacting you to request your philanthropic support in continuing our mission to be a force for good in higher education.

The Department of University Advancement also communicates with members of our Carleton community, including alumni and donors, to keep you up to date on upcoming events, as well as the latest campus news.

Your information is safe at Carleton University. The Department of University Advancement complies with standards set by the Payment Card Industry (PCI) Security Standards Council as well as the Freedom of Information and Privacy Protection Act (FIPPA).

Charitable Registration Number: 11883 8937 RR0001

  1. How can I update my contact information or preferences?

If your contact information has changed or you would like to change your communication preferences with Carleton, please complete this form and we will update to your desired preferences.

Please note these changes can take up to 72 hours to take effect.

  1. I no longer want to receive any communications from the Department of Advancement at Carleton University; how do I make this change?

If you’d prefer to receive fewer communications throughout the year, or would prefer to be contacted in a certain way (by email instead of by mail, for example), please let us know using this form, using the checkbox options and comments box, as needed.

If you no longer wish to receive any communication from the Department of University Advancement, please fill in this form and be sure to select I do not wish to be contacted in any way by Carleton University.’

Please note these changes can take up to 72 hours to take effect.

  1. How can I donate?

There are many ways to donate to Carleton that will suit your preferences. You may choose to donate online, by phone, direct deposit or by mailed cheque. If you are a Carleton employee you also have the opportunity to donate through payroll deductions.

Online

To donate online, visit FutureFunder where you will find over 900 funds to donate towards at Carleton. You are sure to find a project, fund or initiative that aligns with your philanthropic values; you may search by cause, by department or by active campaigns in our community. You can also search by keyword using the search function.

FutureFunder gives you the option to choose a one-time gift or monthly donations.

Phone

If you choose to donate by phone, please call the Department of University Advancement at 613-520-3636 and the receptionist will be happy to help you make your donation.

Direct Deposit

If you are wishing to make monthly donations via direct deposit, simply provide the Department of University Advancement with a void cheque and indicate your desired monthly giving amount.

Mail/Cheque

If you choose to donate by cheque, please mail your cheque to:

Department of University Advancement

4104 HCI Building

1125 Colonel By Drive

Ottawa, ON

K1S 5B6

Cheques should be made out to: Carleton University

If you require assistance or would like further information on how best to donate please contact the Department of University Advancement at 613-520-3636 or advancement@carleton.ca.

  1. I wish to donate anonymously.

If you prefer to stay anonymous and that your name not be listed as a donor there are steps you can take to ensure your donation remains anonymous.

If you are donating online using FutureFunder, use the check box stating ‘make this donation anonymous’ on the donation form.

If you are donating by cheque, please provide a short note stating you would like to remain anonymous in your giving.

This will ensure your name and information does not get displayed publicly in any way. At any time, you can also contact the Department of University Advancement at 613-520-3636 or advancement@carleton.ca to request that your support remain anonymous.

  1. How do I update my credit card information or cancel my monthly donation?

For any inquiries regarding credit card information or monthly donations, please call the Department of University Advancement at 613-520-3636. We will be able to assist you in updating, or changing your payment preferences.

Please Note: For your protection, Carleton University does not accept and will not process credit card information provided via email, voicemail, fax or text messages. Please call us at 613-5203636 to speak with Reception or leave a callback number and we will gladly assist you.

  1. I am missing a tax receipt for a donation that I made to Carleton University. How can I get one for my records?

If you are missing a tax receipt for a donation you made to Carleton University, please contact us via phone at 613-520-3636 and our Gifts Administration department will be able to assist in sending you a copy of your tax receipt.

  1. When will I receive my charitable tax receipt?

Upon receipt of your donation by mail/phone, including payments received by cheque and credit card, a tax receipt will be issued and sent to you by mail within one month. If you have made a donation on FutureFunder, your electronic tax receipt is issued to you immediately by email.

Monthly gifts made by credit card or pre-authorized bank payments will be receipted annually (typically in February/March).

If you have donated and are concerned because you may not have received a tax receipt, please contact us via phone at 613-520-3636 and our Gifts Administration department will be able to assist in sending you a copy of your tax receipt.

  1. What is the Tory Society?

The Tory Society is a unique giving society, established to recognize Carleton’s most generous and loyal donors. It is named after Henry Marshall Tory, Carleton’s founder and first president. Membership in the Tory Society is open to donors who either contribute over $500 annually or have been giving for more than 5 consecutive years. Members receive special benefits, including a welcome package, communications on the impact of donations as well as exclusive invitations to special events, such as the Butterfly pre-show and holiday reception. If you have any questions about the Tory Society, please contact Sarah McKinnon, Annual Giving Officer (613-520-2600 ext. 3203 or sarah.mckinnon3@carleton.ca).

  1. How can I get more information on donations, scholarships and bursaries?

The Department of University Advancement is eager to assist and answer any inquiries you may have regarding the various forms of giving. If you are requiring further assistance with your gift or are interested in starting a scholarship or bursary, please contact Mary Kange, Senior Annual Giving Officer (613-520-2600 ext. 8976 or mary.kange@carleton.ca).

  1. I am a student and want to get involved with philanthropic activities on campus?

The Department of University Advancement is dedicated to getting students involved in our work. We provide many opportunities and programs for students to become part of our initiatives on campus.

The Telephone Outreach Program (TOP) is a team of current Carleton students who engage with donors and supporters of the Carleton community by phone to help raise funds for initiatives on campus. If you have questions about TOP or are a student interested in joining the team, contact Christina Ross, Annual Giving Coordinator (613-520-2600 ext. 2474 or christina.ross@carleton.ca).

Due to campus closures resulting from COVID-19, our Fall 2020 Telephone Outreach Program will be held remotely. This means that you’ll still hear from our students, but the phone number they call you from may be a Department of Advancement-approved business cell phone instead of the main Carleton University phone number. For questions or concerns regarding the Telephone Outreach Program, please contact Christina Ross, Annual Giving Coordinator, at christina.ross@carleton.ca or 613 520-2600 ext. 2474.

The Student Philanthropy Association (SPA) is a student-driven group that strives to foster a culture of philanthropy within the Carleton campus community. SPA provides students interested in philanthropy with the opportunity to develop their philanthropic skill set and positively affect change for current and future Carleton students. For more information on how to get involved, visit the SPA webpage or contact Christina Ross, Annual Giving Coordinator (613-520-2600 ext. 2474 or christina.ross@carleton.ca).