1. Undergraduate Calendar
  2. The Student Clock
    1. September/October
    2. November/December
    3. January/February
    4. March/April
  3. Staying Healthy
  4. Stay Connected

While your student is at Carleton, they are going to go through a wide range of emotions and experiences. As parents, you can be prepared to assist them along the way by providing emotional support and helping to direct them to the proper resources around campus. In this section you will learn about the general way in which students progress through their first year as well as information about different services across campus and how to stay connected with your student.

Undergraduate Calendar

The Undergraduate Calendar is your student’s official resource for all their academic requirements for their degree or program as well as Carleton’s admission and academic rules and regulations. The Calendar is also a great source of important dates and deadlines that your student will need to be aware of. As parents, this will be an important resource for you to be aware of. If your student is confused by their program requirements or about upcoming dates and deadlines, you should direct them to here.

The Student Clock

The Student Clock is our guide to supporting your student throughout the academic year! Throughout the year, your Raven will face different parts of the university experience for the first time. The Student Clock will help you be prepared to meet guide them through these experiences.



Moving into Residence: This can be both an exciting and stressful time for your student. Understanding that this new experience will become normal for your student can help calm them if they are overwhelmed.

Meeting new Roommates:  Just as moving into residence is an exciting and stressful experience, so is meeting a new roommate. Your student will need to learn how to live with another person. It’s important to stress communication between roommates so that they can learn how to live together.

Fall Orientation: Fall Orientation is the best way for your student to transition to life at Carleton. By participating in Fall Orientation your student will have the opportunity to meet upper year students as well as over 2500 first-year students just like themselves.

Financial Matters: Helping your student familiarize themselves with scholarships, bursaries, and student loans will help you determine what types of financial arrangements are best for you and your student.

Homesickness: Your student may experience feelings of homesickness after being away for a couple of weeks. This is a very normal feeling and it’s important that you reassure your student by letting them know this. There are many resources on campus to help with homesickness that you can direct them to.


Balancing Priorities: Your student may be having difficulty balancing their personal, academic, and social lives at this time. The Centre for Student Academic Support is a great resource for your student if they would like to learn how to better manage their time.

Fall Break: Fall break is a good time for your student to use some of the resources offered at Carleton. The University remains open during Fall Break.

Relationships: This time of year is when many high-school relationships may come to an end. Your student and their partner may have tried a distance relationship for a few weeks now and it might have proved too challenging. If they are having relationship trouble be there to support them and if their troubles persist, point them in the direction of the appropriate services on campus.



Change of Habits: Your student has now figured out their own daily and weekly routine and is comfortable with their life at university. Make sure to encourage them to stay active and lead a healthy lifestyle. Carleton’s athletics facilites are a great place to start.

Changing Academic Programs: Your student has now been in classes for 2 months and during that time may be finding that the program or field of study they came to Carleton for is not what they are interested in anymore. This is normal and it’s important to let your student know this. Before they make any concrete decisions, recommend that they see an academic advisor so that they can explore all of the options that are available to them.

Academic Feedback: Your student will now have received at least one piece of work back from their professors in each of their classes. For some students there may be no change in their grades from high school but for others they may find that their marks have slipped a bit. Support your student by reassuring them that they are more than capable of succeeding at university and if they would like assistance with their academics there are workshops and services they can take advantage of.


End of the Semester: Your student will no doubt be looking forward to having a break once exams and classes finish. It is important that you encourage them to remain focused until they have finished their last exam so that they can see the results of their hard work throughout the semester.

Finances: If this is your student’s first time handling their own finances chances are that they created a budget for themselves. If they are having difficulty is sticking to their budget encourage them to make use of the budgeting workshops put on by the Awards and Financial Aid office.

Burn Out: Your student may be feeling like they pushed themselves too hard during their first semester of university. They may have consistently stayed up to late or just not gotten enough rest. Encourage them to take care of their health and make sure they are eating properly, exercising, and getting enough sleep.



New Year’s Resolutions: Your student has now returned to Carleton after a well-deserved break. They may have new goals or resolutions for various parts of their life – academic, social, personal – and you can be a supporter of these. Encourage them to stay focused on their goals and make use of the resources and services on campus to help them realize their goals.

Summer Employment: Summertime is four months away and your student should be starting to think about what they might want to do for the summer. If they want to look for a summer job, encourage them to visit Career Services to get their resume up to date and learn about the job market.

Winter Months: Winter is cold in Ottawa and there is lots of snow! Going outdoors to exercise and get fresh air isn’t always easy. Encourage your student to sign up for an intramural activity so that they can stay in good physical and emotional health.


Winter Drags On: Not only are the winters cold in Ottawa, but they are also long. Make sure that your student is taking time to take care of themselves. This could mean going to see a movie, hanging out with friends, attending a campus event or whatever else they want to do for themselves.

Winter Break: Winter Break, or Reading Week, is a great chance for students to catch up on their readings and prepare their assignments and papers that will be due in March and April. It’s also a time when many students go back home for a break or head somewhere warmer. Wherever your student is over reading week, just make sure to encourage them not to forget to spend some time on their schoolwork!

Living Arrangements: Where will your student be living over the summertime and during the next school year? It’s a good idea to start looking for places to live early, especially if they will be staying in Ottawa. Let them know that our Housing and Residence Life Services office has a helpful webpage to guide them through the rental experience.



Final Assignments: March is a busy time academically for your student. Many of their final assignments and papers will be due during this time. Encourage them to start early and plan their time will. Check out the various workshops that the Centre for Student Academic Support offers to help them plan their time.

Summer Plans:

Your student should now have a good idea of what they will be doing over the summertime. They may be waiting to hear back about jobs but they will know if they plan to stay in Ottawa or come back home for the summer. If your student doesn’t know what they plan on doing, encourage them to visit Career Services to talk about their career interests and see what summer jobs, volunteer positions, internships, or other degree-related experiential learning opportunities are available in Ottawa and other locations of interest.


Final Exams: Your student may or may not have already experienced final exams in December. Regardless, final exams can be intimidating no matter how many times you’ve written them. Encourage your student to still maintain a balanced lifestyle and to reach out to professors, teaching assistants, or classmates if they need help with the materials. Encourage them to visit the Centre for Student Academic Support to get tips on how to study and prepare for exams. You can also encourage your student to participate in a PASS workshop or mock exam review session if it is available for their course(s).

The Sun Comes Out: After a long cold winter, the sun returns to Ottawa in April. This can lead to your student not wanting to be inside anymore. Encourage them to go out and enjoy the weather and fresh air but also encourage them to make sure they are still focused on their studies. There are plenty of picnic benches along the river and canal that make great locations to study.

Residence Life Ends: Once your student writes their final exam, the time will soon come for them to move out of residence. This can be a stressful time but you can support your student by encouraging them to pack bit by bit ahead of time so they don’t end up doing all their packing in one night.

Staying Healthy

Health and Counselling

Health and Counselling Services is your student’s health and wellness centre on campus. They do much more than treat illnesses; they provide counselling, a resource centre, and a health promotion program for students.

Hours and Appointments:
Monday to Friday, 8:30 a.m.- 4:30 p.m.

An appointment is necessary for most visits and mandatory for the following:

  • Complete Physical Examinations
  • Counselling
  • STI Testing and Results
  • Birth Control
  • Prescription Renewals
  • Referrals to Specialists

Walk-in services are available for those in need of more immediate medical assistance. 

Medical Services: Health and Counselling Services has a team of medical professionals including family physicians and registered nurses. They provide outpatient medical services and serve as primary care providers to our students while attending university.  

Counselling Services: Confidential personal counselling services are available for current Carleton University students. Health and Counselling Services’ primary responsibility is to alleviate distress and promote healthy functioning by providing short-term counselling services. Students can self-refer to counselling. Some examples of the issues students may discuss with a counsellor include:

  • coping with stress/homesickness
  • improving moods
  • handling a crisis
  • improving communication
  • increasing self-esteem
  • gender identity
  • understanding one’s sexuality
  • dealing with alcohol and drug concerns

In addition to these services, Carleton also has an on campus pharmacy and dental clinic!


Staying active is an important component of your student’s university life. Their physical health has a direct impact on their academic life as well as their personal life. Carleton Athletics has a variety of facilities which can help them maintain their physical health during their time at Carleton. They have access to state of the art facilities and extensive recreational programming from the moment they arrive on campus in September, including our Fitness Centre, swimming pool, Campus Rec, and intramurals.

Health Insurance

Carleton University Students Association (CUSA) operates the student Health and Dental Plan. All students are automatically registered for the Health and Dental Plan as part of their tuition fees. For more information about the plan including coverage, group name and number, and the opt out process, please visit CUSA’s website.

Stay Connected

We know that sending your student off to University can be a challenging time for you as a parent, that’s why we want you to be able to stay up to date with the important events occurring on campus, upcoming dates and deadlines, and opportunities for your student.

The Parents Newsletter

The Parents Newsletter is delivered monthly and gives you the opportunity to stay informed about the questions and concerns important to parents. Look to the newsletter for information about upcoming dates and deadlines, featured student services on campus, and events on campus! We are here not only to make sure that your student has an excellent experience, but we also wish the same for you!

Visiting Ottawa

Take advantage of your student studying at Carleton by coming and spending some time in Canada’s capital city! There are many fantastic sights to see in Ottawa as well as tons of museums, galleries, festivals, and of course parliament! Winterlude takes place in February and is a great excuse to come visit during winter, strap on your skates and try out the Rideau Canal!

While you’re in Ottawa there are lots of hotels to stay at, we’ve compiled a list for you here. Check out Ottawa’s official tourism site to find out what fantastic events are going on in this great city!