We apologize for any errors related to the use of your Campus Card. Please fill out the required form and your request will be addressed by our office as soon as possible, and within 10 business days. Delivery of cheques (where required) may take up to a month.

To avoid any delays, please be sure to complete the correct form accurately and completely.

I made a DEPOSIT and didn’t get my funds!

There was a problem with the PRINTER.

Due to volume, you will not receive an e-mail reply.

There was a problem with the LAUNDRY.

Due to volume, you will not receive an e-mail reply.

There was a problem with a VENDING MACHINE.

Coca Cola (includes Dasani) – visit The Campus Card Office

All other machines – call 1-866-640-8535

I want my Campus Card plan REFUNDED.

This process is not related to your student account or U-Pass refund in any way. 

Faculty and Staff who wish to modify or cancel payroll deductions must do so through Carleton Central.