1. New Students
  2. Replacement Cards
  3. New Staff and Faculty

Please check for service outage notifications before travelling to campus.

You must use the QLess system to arrange your visit. Walk ups are not permitted.

New Students

If you are not accessing on-campus resources (Athletics, Library, door access to Residence or labs), you do NOT need to pick up a Campus Card.

The Campus Card Office also provides you with your transit card (U-Pass).

Step 1: Register for Classes

We can only produce your card(s) when you are registered in a current or upcoming term. To avoid disappointment, please also check the transit card (U-Pass) distribution dates.

Step 2: Submit Your Photo

If you already have an approved photo on file, you may NOT use this online submission process. Please visit our office to receive a card with a new photo and pay any applicable replacement fees.

IMPORTANT: using a laptop or desktop for this process will ensure you can complete all steps.

  1. Check our photo requirements. Use a JPG for best results.
  2. Sign into the Web Card Centre with your MyCarletonOne credentials.
  3. Select “My Photo” and “Submit Photo” from the top menu.

Completed your application? Check your Carleton email or the Web Card Centre for important status updates.

Online Photo Submission FAQs

New Special Students (i.e. non-degree students) will NOT be able to submit a photo. Please email campuscard@carleton.ca for support. 

Step 3: Get your Card(s)

To avoid disappointment, please check the transit card (U-Pass) distribution dates. While our office distributes both cards, we cannot provide your U-Pass early.

Moving in to Residence? You will receive your card(s) in your move-in package as long as you meet all deadlines communicated by Housing.

Visit the Campus Card Office

  • Government issued photo ID must be presented – copies and images are not accepted.
  • Cards will only be provided to the student (not a parent, friend, etc.).
  • We will not mail the Campus Card to you!

Replacement Cards

If you are not physically on campus you do not require a Campus Card. Please see our hours of operations page for the most current processes. Due to COVID, these are subject to change.

Cards will only be provided to the student (not a parent, friend, etc.). Government issued photo ID must be presented – copies and images are not accepted. We will not mail the Campus Card to you!

Lost or Stolen Campus Cards

Visit the Campus Card Office

New Staff and Faculty

Step 1: Check Your Eligibility

Step 2: Request your Campus Card

Staff and faculty who are not accessing on-campus resources (Athletics, Library physical materials, door access) do NOT need to pick up a Campus Card.

Unfortunately new staff and faculty are not able to use the photo upload system.

Visit the Campus Card Office

Step 3 (if required): Door Access

Set a PIN. Staff and faculty who will use their card for door access should set a PIN!

Check your Access Privileges. If you require additional access, please contact your Manager (Staff) or Departmental Administrator (Faculty). The Campus Card Office does NOT control access privileges.