Please check for service outage notifications before travelling to campus.
You must use the QLess system to arrange your visit. Walk ups are not permitted.
New Students
You only need a Campus Card if you are using on-campus resources (Athletics, Library, door access to Residence or labs). We do NOT mail Campus Cards. The Campus Card Office also provides you with your transit card (U-Pass).
Step 1: Register for Classes
We can only produce your card(s) when you are registered in a current or upcoming term. To avoid disappointment, please also check the transit card (U-Pass) distribution dates. We can’t provide your U-Pass early.
Step 2: Submit Your Photo
If you already have an approved photo on file, or are a Special Student, you may NOT use this online submission process. Instead, you can visit our office.
IMPORTANT: use a laptop or desktop to access this service for best results.
- Check our photo requirements. Use a JPG file type for best results.
- Sign into the Web Card Centre with your MyCarletonOne credentials.
- Select “My Photo” and “Submit Photo” from the top menu.
Step 3: Check your photo status
Verify that your Web Card Centre notifications are active for photo uploads, and check your Carleton email for updates. We will review your image within 3 business days. TIP: If you don’t know how to access your Carleton email, contact Information Technology Services (ITS).
If your photo was accepted, you will receive instructions for picking up your Campus Card and (if applicable) your U-Pass in the email notification.
If your photo was rejected, you need to resubmit it following the same steps. The email notification will tell you what was wrong – make sure you are choosing a new image when necessary!
Step 4: Get your Card(s)
After your photo is accepted, you will receive instructions for picking up your Campus Card and (if applicable) your U-Pass in the email notification. To avoid disappointment, please check the transit card (U-Pass) distribution dates. We can’t provide your U-Pass early.
TIP: Students attending a CU 1001 Experience Day or who will be living in Residence and meet all communicated deadlines do not need to make a separate trip to campus to receive their card(s). They will be available when you arrive for your chosen program or move in date.
- Bring government issued photo ID – copies and images are not accepted.
- Cards will only be provided to the student (not a parent, friend, etc.).
- We will not mail the Campus Card to you!
Replacement Cards
You only need a Campus Card if you are using on-campus resources (Athletics, Library, door access to Residence or labs). We do NOT mail Campus Cards.
- Bring Government issued photo ID – copies and images are not accepted.
- Cards will only be provided to the student (not a parent, friend, etc.).
- We will not mail the Campus Card to you!
New Staff and Faculty
You only need a Campus Card if you are using on-campus resources (Athletics, Library, door access to Residence or labs). We do NOT mail Campus Cards.
Step 1: Check Your Eligibility
- Check your eligibility using Carleton Central. Select Employee Services, then CampusCard Availability Check.
- Not Eligible?
- Verify that you have completed all documentation with Human Resources.
- Not all staff and faculty are entitled to a Campus Card automatically (ex: casual staff members, contractors). If this applies to you, but you need your card for door access:
- Carleton alumni: Visit the Campus Card Office and request an Alumni card, or
- Complete the Affiliate Application Form (must be signed by a Director-level supervisor) and send to CSS_Technical_Services@cunet.carleton.ca.
Step 2: Request your Campus Card
Staff and faculty are not able to use the photo upload system.
- Bring government issued photo ID – copies and images are not accepted.
- Cards will only be provided to the staff or faculty member (not a colleague, friend, etc.).
- We will not mail the Campus Card to you!
Step 3 (if required): Door Access
Set a PIN:
- Access the Web Card Centre using your MC1 credentials.
- Select “Set PIN” to create or change your PIN.
Check your Access Privileges:
If you require door access, contact your Manager (Staff) or Departmental Administrator (Faculty). The Campus Card Office does NOT control access privileges.
