1. New Students
  2. Replacement Cards
  3. New Staff and Faculty

U-Pass Information

New Students

During the COVID-19 pandemic, students who are not accessing on-campus resources (Athletics, Library, door access to Residence or labs) do NOT need to pick up a Campus Card.

Step 1: Register for Classes

We can only produce cards for students who are registered in a current or upcoming term.

Step 2: Submit Your Photo

The deadline to submit your photo online has passed. Skip to step 3.

IMPORTANT: use a laptop or desktop for this process.

  1. Check our photo requirements. Use a JPG for best results.
  2. Sign into the Web Card Centre with your MyCarletonOne credentials.
  3. Select “My Photo” and “Submit Photo” from the top menu.

Completed your application? Check your Carleton email or the Web Card Centre for important status updates.

New Special Students (i.e. non-degree students) will NOT be able to submit a photo. Please email campuscard@carleton.ca for support. 

Step 3: Get your Card(s)

Visit the Campus Card Office

  • Government issued photo ID must be presented – copies and images are not accepted.
  • Cards will only be provided to the student (not a parent, friend, etc.).
  • We will not mail the Campus Card to you!

Replacement Cards

If you are not physically on campus you do not require a Campus Card. For customers who require a card for on campus services, please see our hours of operations page for the most current processes. Due to COVID, these are subject to change.

Cards will only be provided to the student (not a parent, friend, etc.). Government issued photo ID must be presented – copies and images are not accepted. We will not mail the Campus Card to you!

Lost or Stolen Campus Cards

Visit the Campus Card Office

New Staff and Faculty

Step 1: Check Your Eligibility

Step 2: Request your Campus Card

Staff and faculty who are not accessing on-campus resources (Athletics, Library physical materials, door access) do NOT need to pick up a Campus Card.

Unfortunately new staff and faculty are not able to use the photo upload system.

Visit the Campus Card Office

Step 3 (if required): Door Access

Set a PIN. Staff and faculty who will use their card for door access should set a PIN!

Check your Access Privileges. If you require additional access, please contact your Manager (Staff) or Departmental Administrator (Faculty). The Campus Card Office does NOT control access privileges.