The Campus Card is the official Carleton student card, and is your personal identification while on campus. However, its features extend far beyond a simple ID – it’s your library card, gym card, campus debit card, and door access card, all in one! All locations that accept the Campus Card can be found here.
Faculty and staff can check whether they are eligible by logging in to Carleton Central and navigating to the “Employee Services” page.
Staff cards are not issued to Grant appointees, Adjunct Professors, or Research Associates. These employees can arrange for library access directly with the library by presenting a letter of introduction from their sponsor or department. There is no access to the Athletics facility available for these appointees unless the sponsor or department pays the fee structure as directed by Athletics. If payment is made, then an Athletics access card is prepared by Athletics.
If you just added a PFN through Carleton Central, or legally changed your name with the Registrar’s Office (students) or HR (staff / faculty), you are entitled to a free replacement of your Campus Card and U-Pass! Please allow one business day for the change to show in our system, and then come to the office with government issued photo ID. If this is a legal name change, your ID must match your new name. If you are eligible for a U-Pass and already picked it up, you will need to give back the old one to get the new one!
Please allow us to email you letting you know your card is ready – for most of the year this will take about 3 days, but in busier periods it could take a week. There is a blackout period from mid-August to mid-September as well due to the large volume of students we are helping in person at that time.
Persons with a niqab or burka have the following two options:
An application can be sent with an attached unveiled photograph and signature. When picking up the pre-produced Campus Card the individual’s identity will be verified in a private room by a female staff member.
If campus card is issued at the university, a female staff member will photograph and verify the individual’s identity in a private room.
For both options, individuals must present government issued photo identification (unveiled). To ensure that there is female staff member available we encourage that an appointment be scheduled in advance by contacting email@example.com.
If you’re having problems when trying to use your card, you should contact the Campus Card Office during regular office hours, so they can help determine what’s wrong and find a solution. Please note the issue may not be with the card itself.
Your Campus Card is durable, and built to last the entire time you’re a student here at Carleton. Still, a little prevention can significantly reduce the probability of requiring a new card (which costs $19.00 with taxes):
Do not tamper with the picture or information on the card.
Keep your Campus Card away from magnets and computers.
Do not punch holes in your Campus Card.
Keep the card away from excessive heat.
Do not scratch the card – if the writing is illegible, the card will not be accepted.
Do not put the card through the washing machine.
Do not use the card as a windshield scraper
Above all, do not lose your card, as the encoded information is yours alone.
Make sure to deactivate your Campus Card quickly – you can always reactivate it again. Deactivating your card protects your money on the card and prevents it from being used at the Athletics facilities and Library. If you’d like to replace your card, see FAQ 3 for more information – the funds will automatically transfer over.
This is a tough question to answer, but here are some guidelines:
Photocopying/Printing: $20 – $50 per year
Laundry: $42 per year (assuming 1 load per week)
Textbooks: anywhere from $300 to $1000 depending on your program
Food: $300 to $600 (assuming eating one to two meals per week @ $10 each)
Supplies: varies by department, but Architecture, Biology and Engineering students can purchase supplies like wood, lab coats and metal with their Campus Card.
Yes, multiple plans are allowed on a single card, thus allowing you to have a meal plan, Dining Dollars and Convenience Dollars at the same time. However, you cannot have more than one meal plan on your card at a time (e.g. an on-campus meal plan and an off-campus meal plan).
No, any money you receive with your residence meal plan will automatically be put on your card. However, keep in mind that this money can only be spent to purchase food. Also see FAQ 19 for more information.
Any money that comes with your meal plan is called Dining Dollars, and can only be used to purchase food. If you wish to do laundry, printing, photocopying, or use any non-food related service, you must add Convenience Dollars to your Card. For more information on the differences between accounts, please view our Account Plans page.
Money that comes with residence meal plans is divided by term. This means that about half the money is added in September, and the rest is deposited in January. Please note that the amounts deposited are not equal, as they are pro-rated by the number of days in each term. Thus, if the fall term is longer, you will receive more money for this term.
Students moving into residence are required to swipe their Campus Card AND enter a 4-digit PIN number in order to gain access to a number of residences. Click here to learn more about this new security feature, including how to set your PIN # (which is done through the Campus Card Web Card Centre)
Simply set the low balance system up in the Web Card Centre (it’s found on the notification preferences page), and you’ll be notified by whichever notification method you choose whenever your balance falls below the amount you set!
Because it’s not an instantaneous service, we suggest you set your notification amount at something slightly higher than whatever you might spend on a big purchase day. For example, let’s say you sometimes grab a coffee in the morning ($3), buy lunch ($10) and get a snack in the afternoon ($3). If all of these things happened in a single day, you’d have spent $16, so you should set your low balance notification amount to this amount or more. This way you’ll always have enough money on your card to cover your day’s purchases, and then receive a reminder overnight to top up your card!
We’ve had some users experience the following problems when adding a cell phone as a notification method:
“Failed to load data” error message: if you see this message, try either adding or removing dashes between the parts of your phone number (e.g. 613-123-4567 or 6131234567). It seems to depend on the cell phone provider as to which one works or not.
As part of the setup process, you should receive a text message with a confirmation code that you’ll have to enter into the Web Card Centre. If you don’t receive the code, again try either adding or removing the dashes from your phone number.
If you set your low balance notification amount to something really high (say $1000), you’ll receive notifications anytime you complete a transaction with your card. This essentially turns the low balance notification system into a daily balance reminder system, making it easy to keep track of your balance!