For Fall registration, you will need to find out your time ticket. Check your registration booklet, or the Registrar’s Office website. Summer dates and deadlines vary, and a full list can be found on the Registrar’s office website.
First, check and see what type of hold it is. If it is an “financial” hold, you need to clear the hold by making a payment to clear your outstanding balance on your student account. You can view your balance by clicking on Calculate Amount to Pay. For our accepted payment methods, please see: www.carleton.ca/fees/payment. If it is a different hold, you need to contact the department responsible for the hold. Holds require 48 hours to clear once a payment has been posted to your account (this is on top of the time required to receive and process your payment). If you have any previous balance, you will not be able to access your grades and/or official documents; if you have a previous balance of more than $99.99 you will also not be able to register for courses.
Payment methods you may use to pay your fees include: mail-in cheque, bank-draft, or money-order, telephone banking and internet banking. In many cases bank payments may also be made in-branch with the help of a bank teller and your bank card.
NOTE: When setting up bank payments always remember that your student account number at Carleton is identical to your student ID number.
The most efficient way for an international student or their family to pay their student account is through Western Union’s GlobalPay for Students. This option allows you to pay your student account billed in Canadian dollars in the currency of your choice. International students can choose to make a payment to Carleton University by selecting the International Currency Transfer option under Registration/Student Accounts in Carleton Central. Refunds for payments made by international transfer must be returned to the original sender’s account by international transfer.
The quoted exchange rate will remain valid for 72 hours from the time you select “submit.” The time will be indicated on the payment instructions you receive. During this time, you or the payer must take the banking instructions to your bank, which will initiate the transfer of funds through Western Union for payment to Carleton University. Western Union must receive your payment within 72 hours of your receipt of the applicable currency quote.
The amount being transferred to Carleton University should be only for tuition, fees and other charges on your student account. Tuition and fee charges are expected to be paid by the fee payment deadlines. Refer to Carleton Central for the most current balance on your student account. Additional amounts for personal expenses should not be sent to Carleton University. Should your student account have a valid credit balance due to course changes, our office will follow the standard process for refunding
No – while many students and parents prefer to pay the entire academic year up-front, you do have an option to pay by term, provided your payments are received by the associated deadlines. Make sure you are aware of the late and interest charge penalties for late payment, as well as our financial hold policy.
You may check your balance online via your Carleton Central account. This will display your current balance that you have to pay. This option takes into consideration any pending payment arrangements such as scholarships/awards and payroll arrangements as well as any accrued interest.
The University does not provide a method of paying tuition fees at the University in person. We strongly encourage students to use Internet banking to make their payments. This payment option is fast, guaranteed, and available 24/7. Please see payment methods for more information or alternative payment methods.
For online or telebanking payments, two or three days for processing is normal. If you have mailed your payment, expect 3-5 business days for mailing, and then up to three business days for processing. Make sure to leave enough time for your payment to arrive by our deadlines.
If you need confirmation of fees paid for your own records you can print a copy of your account summary from Carleton Central. Log in, then click on “Calculate Amount to Pay” from the “Registration” menu. You will see a summary of your charges and credits for each term. If you paid via electronic banking your record of payment will appear on your bank statement for that month.
If you require an official receipt (to apply for reimbursement from an employer, for example), please contact our office after the financial drop date for the given term has passed. We can produce a receipt for individual payments, or for a given semester. We can also produce an official statement of your account if required. Please keep in mind that your payment has to be processed and cleared before we can issue an official receipt.
Important: We will NOT issue official receipts until after the financial drop date for the applicable term has passed.
Yes – Subject to late and interest charges and possible financial holds, you may complete your payment after the due date. You will need to clear the overdue amount before being allowed to register into subsequent terms.
After completing course registration, please Click on “Calculate Amount to Pay” from the “Registration” menu inside Carleton Central. Graduate students with funding will be presented with a button to ‘Assign / View Funding’, click this button and follow the on-screen prompts.
Fees are assessed based on the billing hours for the courses selected in each term. For the most part, for undergraduate fees, the billing hours for a course are the same as the academic credit value for the course (some exceptions occur, such as thesis/research work). For example, a 0.5 credit course has 0.5 billing hours. A 1.0 credit course will have 1.0 billing hours. A full session 1.0 credit course (September-April course) will be assessed 0.5 billing hours in the Fall term and 0.5 billing hours in the Winter term.
First, click on the “Calculate Amount to Pay” link on the “Registration” menu on your Carleton Central account. This takes into consideration any pending payment arrangements such as scholarships/awards and payroll arrangements as well as any accrued interest.
Graduate students with funding will be presented with a button to ‘Assign / View Funding’, click this button and follow the on-screen prompts.
If you have a credit balance on your student account, you can request a refund through your Carleton Central account. Under the Student Accounts section, there is a link titled “Request Refund/Scholarship Balance”. Depending on the amount of your refund, you have four options: campus card transfer, e-transfer, cheque, or donate to Carleton.
The Campus card transfers option is available for students with a credit of $500 or less.
The e-transfers option is available for student with credits between $10 and $9,999.
The cheques option is available for student with credits greater than $50.
For the e-transfer security answer, please enter only numbers and letters. Do not use a date as your security answer and keep in mind that the text is case sensitive.
You may have a pending credit (i.e. scholarship) that has not been released yet, as you need to meet certain eligibility criteria to keep pending credits, you will not be able to request a refund until the credit is applied to your student account. Your refund may not be processed until after certain deadlines.
Student Accounts makes every effort to process refund requests within 10 business days. During peak periods, however, it may take longer. In addition, refund requests for the current term may not be reviewed by the Student Accounts department until after the financial withdrawal date for the term.
For more information about the financial withdrawal deadlines and a refund schedule, please visit the refund policy page.
The e-transfer option can only be used if you have a Canadian bank account and if your credit is between $10 and $9,999. Once you have selected the e-transfer option, you will be prompted to create a security question and answer. For the security answer, please enter only numbers and letters. Do not use a date as your security answer and keep in mind that the text is case sensitive. If you are entitled to receive your refund, you will receive the e-transfer to your Carleton University e-mail (usually within 10 business days). The e-transfer will prompt you to log into your online bank account and answer your security question before selecting an account to deposit to.
If you request a refund through Carleton Central and then wish to cancel it, you need to contact the Student Accounts department at email@example.com. All requests should be sent from your Carleton University e-mail address.
Depending on the amount of your credit, certain refund methods may not be available. In order to have the option to transfer the credit to your campus card, your credit must be $500 or less. The e-transfer option is only available for credits between $10 and $9,999. Cheques can be produced for credits greater than $50.
Refunds to anyone other than the student cannot be processed through Carleton Central. In order to request that your credit be refunded to a third party, please contact firstname.lastname@example.org. All requests must be sent from your Carleton University e-mail address and should include the name and address of the third party.
If your cheque has been lost (or you never received it in the mail), please contact email@example.com to request that your cheque be cancelled and reissued. All requests must be sent from your Carleton University e-mail address.
If your cheque has expired, please bring the expired cheque to the Student Accounts office (301 Robertson Hall) and we will begin the process of reissuing your cheque.
E-transfers can only be sent to your Carleton University e-mail address. Ensure that you have checked your inbox, as well as your junk mail folder. If you are certain you have not received the e-transfer, please contact firstname.lastname@example.org.
E-transfers are set to expire 180 days after they are processed. If you cannot deposit your money because your e-transfer has expired, please contact email@example.com. All requests must be sent from your Carleton University e-mail address.
In the past, the Student Accounts department would automatically process refunds three times a year. As of the fall 2016 term, Student Accounts no longer automatically process refunds on a regular basis. There may still be some situations where a refund and/or award cheque may be generated without the student’s request. For the most part, however, refunds will only be issued if you make the request through Carleton Central.
The status of your refund can be viewed by logging onto Carleton Central and clicking the “Request Refund” link that appears under the Student Accounts section. You will be able to see a list of your previous refund requests and the status of each. Refund requests will be labelled in-progress, completed, or declined. If your refund request is marked as completed, the Student Accounts department has finished processing it, but it still may take 1-3 days for the cheque to be mailed, the e-transfer to be sent by the bank, or the funds to appear on your campus card.
If your payment was made via international wire or currency transfer, the refund will need to be returned to the original sender’s bank account. Wire transfer refunds will be reduced by the associated wire fees. Please contact firstname.lastname@example.org to request a refund for an international payment. All requests must be sent from your Carleton University e-mail address.
If you received OSAP or a Canadian Student Loan, there is a chance your credit may need to be sent back to the National Student Loan Service Centre to reduce the principal amount of your student loan. If you received scholarships (either through Carleton or through another organization) or are a sponsored student, you may not be eligible to receive the refund.
You can still submit the refund request through Carleton Central. Student Accounts will then review your account and follow-up with the Awards & Financial Aid Office and/or the third party organization to determine if you are eligible to receive a refund. Due to the additional follow-up needed, these types of refund requests may take longer to process.
The payments you make are recorded in the term in which they are made. If you pay your entire year’s tuition in the Fall term, your Fall term balance will show a credit, as you have covered your Fall tuition in full and have remaining credit available. The Winter term balance will show that you owe the full amount, as you have not made any payments within the Winter term. However, your “Total Amount to Pay” (located at the top of the “Calculate Amount to Pay” page), will show that your net balance is $0.00.
A term balance is the net balance of your charges and credits in a given term. Your account balance is the net balance of your charges and credits in total. If you are trying to pay the remainder of your account, pay the amount displayed on the account balance line of your Student Account.
The Awards office does not immediately release scholarships to the student account. Fall term scholarships are placed onto the account in late August. Winter term scholarships are placed onto the account in mid-December. Until your scholarships are released, they will not appear as credits (payments) on your student account; however, they do appear as “Future Credits” on the “Calculate Amount to Pay” page.
Relevé 8 forms are only produced if you qualify (you must be a Quebec resident) and have completed this one-time application form. After completing the form, all subsequent eligible tax years will be automatically built and made available along with your other tax forms.
The address information on your T2202A is captured from Carleton Central in January. Once this is done, changes to your address will not appear on your T2202A. To avoid this, please endeavor to keep your address on Carleton Central up to date; however, the CRA does not usually require an actual hard-copy of your T2202A, so your reported address on the T2202A is generally not important.
For the purposes of your T2202A you are considered to be full-time if you are registered in 1.5 credits or more for a given term. You are considered to be part-time if you are in less than 1.5 credits for a given term. This status is then applied to each month of the tax year.
By law, the Canada Revenue Agency requires Carleton to report bursaries, scholarships, awards, prizes and tuition waiver amounts provided to students. These amounts are shown as income in Box 28 of the T4A. These T4As are available on your Carleton Central account by the end of February and reflects the amounts you have received from Carleton during the calendar year (January 1st to December 31st). For income tax purposes and preparing your T4A slip, your Social Insurance Number (SIN) is required. More information on Students and Income Tax can be found here.
Forundergraduate students, each course is defined as 0.5 credit on the fee estimator however some undergraduate courses can be 1.0 credit. Be sure to check how many credits your course is worth per term in order to get the most accurate fee estimate. You can do so by visiting http://calendar.carleton.ca/undergrad/courses/. There is no fee adjustment once you are registered in a full time course load in the fall and winter terms. In other words, tuition fees will not increase when adding more than 2.0 credits (4 courses in the Fee Estimator) in the fall and winter terms.
Graduate fees are based primarily on your status. As apart-time graduatestudent, the number of courses does not refer to the sum of the courses you are registered in. The fee is based on the total of your course(s) billing hours. If the total of your term’s registration is less than 0.60 billing hours, select 1 course in the fee estimator. If it is equal to or greater than 0.60 billing hours, select 2 courses.
Full time graduate students pay a flat, full-time rate regardless of the number of courses they are registered in.
Students registered in 2.0 credits or more are charged a flat full-time rate. In other words, there are no additional charges or fee adjustments for registration changes between 2.0, 2.5 or 3.0 credits per term (4, 5 or 6 courses per term).
Students registered in 1.5 credits or less are charged as part-time students and are charged based on a per credit basis.
If you are registered in 1.5 credits or more in the term, you need to select YES to include the UPass fee on the fee estimator.
For the summer term:
You can only register as a part time student in the summer term, full time status is not available. Please select part time as your status. If you are registering in more than 3 courses, please estimate your fees for one course and multiply it by the number of courses you are planning on taking.
If you are taking 2 courses (1.0 credit) or more in the summer term, please select YES to include the UPass fee on the fee estimator.
In order to estimate the total cost of your program, you need to know how many terms you are required to complete or what the average number of terms it normally takes to complete your program. You can find this information on your program’s departmental website (see: www.graduate.carleton.ca/programs/) or by contacting the departmental administrator.
Each term is 4 months in length and you may be required to study in all 3 terms of the year, fall (Sept – Dec), winter (Jan – Apr) and summer (May – Aug).
Use the Fee Estimator and input the following:
Term: Most recent fall term available
Year of Study: First Year
Full/Part Time: Full Time
Number of Courses: 1 (default)*
Residency: Select Domestic or International
Program: Select your program
Include UPass Fee: Yes
Include UHIP Fee: Select Yes if you selected International for your residency
* Number of courses has no impact if your status is Full Time
Then click ‘Estimate My Fees’. Use the total provided and multiply that by the number of terms in your program to get an estimate of your entire program cost.
When selecting the number of courses as a part time graduate student, the number of courses does not refer to the sum of the courses you are registered in. The fee is based on the total of your course(s) billing hours. If the total of your term’s registration is less than 0.60 billing hours, select 1 course in the fee estimator. If it is equal to or greater than 0.60 billing hours, select 2 courses.
Graduate fees are based primarily on your status. Full time graduate students pay a flat, full-time rate regardless of the number of courses they are registered in. In order to switch to part-time status so that your fees are based on the billing hours you are registered in, you must apply through Graduate Studies and your department. Please contact Graduate Studies for more information at 613-520-2600 x 2525 or by email at email@example.com.
The Upass is an universal transit pass for “full time” registered students.
Full time for the Upass is defined as 1.5 credits in a fall or winter term or 1.0 credit in the summer term for undergraduate students. For graduate students, it is their full time status in their program.
Common fees that are not included in the fee estimator includes fees for Video-On-Demand, Letter of Permission, Extension Charges and departmental fines (such as parking, health services and library fines).
Include UPass Fee: Yes if you have selected Full Time studies or 1.5 credits
Include UHIP Fee: Select Yes if you have International for your residency
* Number of courses has no impact if your status is Full Time, for Part Time, see above question: I am a part time graduate student, what is the difference between part time one course (<0.60 billing hours) and part time two courses (>=0.60 billing hours)?
The estimator only shows tuition fees that have been approved by the Board of Governors. If you are looking for tuition fees for a future term, please use the current fees as an estimate, fees normally increase by approximately 5% each year.
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