*Please note that the University and the Student Accounts Office will be closed starting on December 23, 2024 at 4:30PM and will re-open on January 3, 2025 at 8:30AM*

Our regular business hours are Monday to Friday between 8:30am and 4:30pm.

Office: 301 Pigiarvik (ᐱᒋᐊᕐᕕᒃ) (formerly Robertson Hall)

Telephone: 613-520-2600 x3626

Email: student_accounts@carleton.ca

Please remember that all email communication must come from your Carleton University email address and include your student number in order for our department to release financial information. We strive to respond within 1-3 business days, however, during peak periods, our response time may be longer.