Please note that the University and the Student Accounts Office will be closed on December 22, 2023 at 4:30PM and will re-open on January 4, 2024 at 8:30AM.

During this time, payments will not be posted to the student account. All payments received during the closure will be applied to the student account on January 4, 2024.

We wish everyone Happy Holidays and a Happy New Year!


Our regular business hours are Monday to Friday between 8:30am and 4:30pm.

Office: 301 Pigiarvik (ᐱᒋᐊᕐᕕᒃ) (formerly Robertson Hall)

Telephone: 613-520-2600 x3626


Please remember that all email communication must come from your Carleton University email address and include your student number in order for our department to release financial information. We strive to respond within 1-3 business days, however, during peak periods, our response time may be longer.