On and Off Campus Resources

Carleton Wellness Navigator

Carleton Spirituality Centre 

Counselling Services 

  • Our goal is to support students in achieving academic success by working collaboratively with them to overcome barriers, build resilience and promote wellness in the areas of physical and mental health. 
  • Specific counselling available to residence students.
  • https://carleton.ca/health/counselling-services/ 

CUSA Service Centres

  • CUSA proudly operates eight service centres that offer a variety of programming and resources for students. Each service centre is responsible for meeting the needs of our diverse student population and enriching student life in meaningful and inventive ways. Visit a CUSA service centre today to take advantage of the unique programs and services that they provide.
  • CUSA service centres include the Carleton Disability Awareness Centre (CDAC), the Gender & Sexuality Resource Centre (GSRC), the Mawandoseg Centre, the Racialized & International Student Experience Centre (RISE), the Unified Support Centre (USC), the Wellness Centre, and the Women’s Centre.
  • https://www.cusaonline.ca/who-we-are/service-centres/

Empower Me 

  • Empower Me is a confidential support service available 24/7, 365 days a year. No issue is too big or too small—regardless of what you’re experiencing, you’re not alone. This service is multilingual, culturally sensitive, gender inclusive, and faith inclusive. It can be accessed through phone at 1-833-628-5589 (toll free).  
  • Through their Mobile App, you can also chat with a counsellor, consult professionals via video conference, call the helpline, and access other health and wellness resources.  

Safer Substance Use 

  • Carleton University’s Umbrella Project Harm Reduction strategy aims to reduce stigma and promote safer substance use through education, outreach and support. On the webpages you will find information about substance use health and resources to support wellbeing.
  • https://carleton.ca/studentaffairs/safe-substance-use/

Therapy Dogs 

  • Our therapy dogs are here with their owners who are Carleton University staff and faculty, and they have all been trained and evaluated to become official Carleton Therapy Dog team members. The Therapy Dog program is based on research in animal-assisted intervention and both the dog and the handler are here to comfort and provide support to help you thrive as a university student. 
  • https://wellness.carleton.ca/mental-health/therapy-dogs/

From Intention to Action: FITA Program

  • The From Intention to Action (FITA) program supports undergraduate and graduate students in the often stressful university experience. Students learn to better manage stress and improve their academic performance, by navigating the personal stressors that can often get in the way of school. FIT: Action students meet 1-on-1 with a Coordinator for 1 hour every week for 12 consecutive weeks. Coordinators are staff members or Master’s-level interns trained in counseling and psychotherapy.
  • https://carleton.ca/fita/

Off Campus Resources

Bounce Back Ontario 

  • BounceBack® is a free skill-building program managed by the Canadian Mental Health Association (CMHA). It is designed to help adults and youth 15+ manage low mood, mild to moderate depression and anxiety, stress or worry. Delivered over the phone with a coach and through online videos, you will get access to tools that will support you on your path to mental wellness. 
  • https://bouncebackontario.ca 

Counselling Connect 

  • Counselling Connect is a resource connecting you to free same-day and next-day counselling appointments, free of charge. You will provide brief information and then choose a time, Monday to Friday, that works for you. One 45-90 minute session may be enough to meet your needs, but other support options can be discussed during your session. Partnering with 13 different Ottawa community-based resources, specific support is also available for LGBT2SQ+ and African, Caribbean and Black communities. 
  • https://www.counsellingconnect.org/ 

BIPOC Mental Health Resources

Black Youth Helpline 

  • Black Youth Helpline (BYH) is a multicultural Helpline & Services for Children, Youth, Families, School Boards and other youth-serving organizations. BYH has been grounded in a spirit of service to others for many years. We have learned that a focus on “primary prevention” is needed in order to help youth grow into productive adults. Primary prevention aims to prevent disease or injury before it ever occurs. This is the Mission of the Black Youth Helpline! 
  • It is in this spirit of purpose and a passionate commitment to community wellbeing that our organization has thrived into a National Helpline for Canadian Youth and families. 
  • https://blackyouth.ca 

Healing in Colour  

  • A directory of BIPOC therapists in Canada who subscribe to the mission statement of this organization, which is of committing to anti-oppressive and anti-colonial practices in therapy and respecting the dignity and agency of BIPOC in all their intersections. This service also includes other mental health resources on their page. 
  • https://www.healingincolour.com 

Hope for Wellness 

  • The Hope for Wellness Help Line offers immediate mental health counselling and crisis intervention to all Indigenous peoples across Canada. Service is available 24/7. It can be accessed through phone at 1-855-242-3310 or through the online chat via their website. Counselling is available in English and French, and on request, also available in Cree, Ojibway, and Inuktitut.  
  • https://www.hopeforwellness.ca 


  • Naseeha is a Mental Health Hotline that answers calls 7 days a week from Muslim and non-muslims around the world. Naseeha Mental Health has been a great bridge for individuals who are going through life’s challenges. Where hope is lost, Naseeha is found. We provide a safe zone for youths and individuals to talk and get the help they need. We provide workshops to youth across North America, web therapy sessions, and offer texting mental health support 7 days a week. 
  • https://naseeha.org/about-us/ 

Talk 4 Healing- Beendigen

  • Talk 4 Healing, offered through Beendigen, offers 24/7 help, support and resources for Indigenous women, by Indigenous women, all across Ontario. Their services can be access through phone at 1-855-554-HEAL, a text message, and live chat through their website. Their counselling is fully grounded in Indigenous culture and their services are available English and the following languages: Oji-Cree, Cree, Algonquin, Inuktitut, Mohawk, Oneida, Odawa, Potawatomi, Micmac, Black Foot, Anishinaabe, Moose Cree, and Swampy Cree.  
  • https://www.beendigen.com/programs/talk4healing/