Related FAQs
- What is eLaundry?
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Campus Card Convenience Dollars is the only way to pay for laundry in Residence!
- Washer: $1.65 per load
- Dryer: $1.65 per load
Remember to take advantage of our eLaundry service in the Web Card Centre!
- Place a hold on a machine,
- Get notifications when your laundry is done, and
- Remind other users their laundry is done.
- Notification Preferences – how do Web Card Centre notifications work?
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Notification Preferences can be used to set up several types of notices – most of which are received instantly. You can opt to receive notifications by text (some carrier restrictions apply) or email.
In the case of deposit, withdrawal, and low balance notifications – you can set whatever threshold you like! These notifications happen once per day (overnight).
- Notification Preferences – what should I set my low balance notification to?
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We suggest you set your notification amount at something slightly higher than whatever you might spend on a big purchase day. This is because the low balance notification only happens one per day.
For example, let’s say you sometimes grab a coffee in the morning ($3), buy lunch ($10) and get a snack in the afternoon ($3). If all of these things happened in a single day, you’d have spent $16, so you should set your low balance notification amount to this amount or more. This way you’ll always have enough money on your card to cover your day’s purchases, and then receive a reminder overnight to top up your card!
- Notification Preferences – what are the requirements for a notification to be sent?
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In order for a low balance notification to be sent, five things must be true.
In the Web Card Centre:
- You’ve set up a notification method (text or email)
- You’ve selected an active notification method (see step 1) for the low balance notification system
- You’ve selected a plan for which to receive notifications
You also…
- Completed a Campus Card transaction the previous day (notifications are sent overnight)
- Have a current account balance below the notification amount you set
- Notification Preferences – can I set low balance notifications for multiple accounts?
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Unfortunately, no. You have to choose one account (e.g. Convenience Dollars or Dining Dollars) on your Campus Card for which to receive the notifications.
- Notification Preferences – why can’t I add my preferred notification method?
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We’ve had some users experience the following problems when adding a cell phone as a notification method:
- “Failed to load data” error message: if you see this message, try either adding or removing dashes between the parts of your phone number (e.g. 613-123-4567 or 6131234567). It seems to depend on the cell phone provider as to which one works or not.
- As part of the setup process, you should receive a text message with a confirmation code that you’ll have to enter into the Web Card Centre. If you don’t receive the code, again try either adding or removing the dashes from your phone number.