Friday, November 1, 2024

Nov 1 to Nov 4 – Service Outage

Please note that there will be a planned service outage starting on Friday, November 1 at 12:00 noon, Services are expected to be restored by 12 noon on Monday, November 4. Campus Card related services will be affected as follows. Campus Card De/Reactivation, Campus Card Activity Review Systems, and Campus Card Web Deposits &... More

Tuesday, September 24, 2024

U-Pass Update!

Thank you for bringing the issue of your Upass being declined to the attention of the Campus Card office.  We have been working with our partners at OC Transpo and have found a solution to this issue.  OC Transpo has now provided us with the means to validate your card at our office instead... More

Wednesday, September 18, 2024

Launch of Campus Card Replacement Portal

Attention Students: Exciting New Online Service Now Available! We’re thrilled to announce the launch of the Campus Card Office's new Campus Card Replacement Portal, designed to streamline the process of requesting replacement cards. This online solution allows students to easily submit requests for card replacements from the comfort of their own... More

Wednesday, August 14, 2024

August 15 (Afternoon) – Service Outage Notification

Please note that there will be a planned service outage starting on Thursday, August 15 at 1 PM. Services are expected to be restored by 6 PM. Campus Card related services will be affected as follows. New and replacement Campus Cards, New and replacement U-Passes, TopUp Deposit to Campus Card (in person and online),... More

Thursday, July 18, 2024

Upgrading your Card

Carleton University will combine the U-Pass and Campus Card into a single ONECard solution. As you are now eligible, please follow the steps below to upgrade your card and access the transit system this fall. Visit the Campus Card Office in 407 Nideyinàn during office hours, Monday to Friday, from 8:30 a.m. to 4:30 p.m. prior to... More

Tuesday, June 25, 2024

Part Time Student Staff

The Campus Card Office is currently seeking to hire part time student roles for August and September, with possibility of extension through April 30, 2025. Please note that we will NOT accept applications in person. Deadline for application is July 10, 2024 at 11:00pm Mandatory Availability Week of August 12 and August 19:  Paid... More

Tuesday, February 13, 2024

RESOLVED! February 24 and 25 – Service Outage Notification

Please note that there will be a planned service outage starting on February 24 and February 25, 2024. Saturday, February 24th 2024 7:00am to 12:00pm Sunday, February 25th 2024 10:00am to 3:00pm Campus Card related services will be affected as follows. Campus Card De/Reactivation Campus Card Activity Review Systems (Portal access) Campus Card Web... More

Tuesday, February 13, 2024

RESOLVED! February 20 – Service Outage Notification

Please note that there will be a planned service outage starting on Tuesday, February 20, 2024, 7:00 AM to 10:00 AM. Campus Card related services will be affected as follows. New or replacement Campus Cards and U-Passes. Web Card Centre, including online photo submission and eLaundry. AdminWeb, including vendors accepting payment... More

Tuesday, June 7, 2022

RESOLVED June 9 – Service Outgage Notification

Please note that there will be a planned service outage starting on Thursday, June 9, 2022, 5:00 PM to 7:00 PM. Campus Card related services will be affected as follows. New or replacement Campus Cards and U-Passes. Web Card Centre, including online photo submission and eLaundry. AdminWeb, including vendors accepting payment via QuickTranPOS... More

Tuesday, May 3, 2022

Customer Feedback Survey – WINNERS

Did you know all our email replies and virtual line (Qless) SMS messages contain a link to provide your feedback? Thank you to everyone who took time to complete our survey this term! We have now selected the winners, and added $50 to their Campus Card! Check your email, or the Web Card Centre... More

Thursday, April 21, 2022

RESOLVED May 3 – Service Outage Notification

Please note that there will be a planned service outage starting on Tuesday, May 3 at 9:00 AM. Services are expected to be restored by 10:30 AM. Campus Card related services will be affected as follows. New or replacement Campus Cards and U-Passes. Web Card Centre, including online photo submission and eLaundry. AdminWeb, including... More

Wednesday, April 6, 2022

RESOLVED May 1 – Service Outage Notification

Please note that there will be a planned service outage starting on Sunday, May 1 at 7:00 AM. Services are expected to be restored by 12 PM (noon). Campus Card related services will be affected as follows. Campus Card De/Reactivation, Campus Card Activity Review Systems, and Campus Card Web Deposits & Web Payments. For... More

Wednesday, March 30, 2022

RESOLVED Planned Outage: U-PASS Renewal Stations Maintenance

... More

Monday, March 21, 2022

RESOLVED Mar 21 – Unplanned Service Outage Notification

RESOLVED Please note that there is currently an unplanned service outage. Campus Card related services will be affected as follows. Parking payments, Vending, Laundry, and WebCard Center. For more information on affected services, visit the ITS... More

Tuesday, March 15, 2022

RESOLVED Mar 15 – Service Outage Notification

RESOLVED Please note that there is currently an unplanned service outage. Campus Card related services will be affected as follows. Campus Card and U-Pass issuance or replacement, TopUps (deposits), and Campus Card De/Reactivation. For more information on affected services, visit the ITS... More

Wednesday, January 26, 2022

RESOLVED Feb 13 – Service Outage Notification

Please note that there will be a planned service outage starting on Sunday, February 13 at 7:00 AM. Services are expected to be restored by 2 PM. Campus Card related services will be affected as follows. Campus Card De/Reactivation, Campus Card Activity Review Systems, and Campus Card Web Deposits & Web Payments. For more... More

Thursday, November 18, 2021

U-Pass Program: No-Charge Transit December 2021

The City of Ottawa has passed a motion to provide one month of unlimited no-charge transit on OC Transpo and Para Transpo starting December 1, 2021. For more information on how this impacts Carleton U-Pass holders, please visit the U-Pass... More

Wednesday, September 8, 2021

RESOLVED Oct 3- Service Outage Notification

Please note that there will be a planned service outage starting on Sunday, October 3 at 7:00 AM. Services are expected to be restored by noon. Campus Card related services will be affected as follows. Campus Card De/Reactivation, Campus Card Activity Review Systems, and Campus Card Web Deposits & Web... More

Thursday, September 2, 2021

Issue Correction: Inactive U-Passes Issued Aug 20-Sep 1

... More

Wednesday, August 4, 2021

Online Application Contest – WINNER

Thank you to all the new students who applied online for their Campus Card by August 1. We have now selected the winner of our contest, and added $500 to their Campus Card! Congratulations to Emmanuel A.! Didn't apply yet? There's still time! The deadline to apply for your card online is August 13.  ... More

Wednesday, August 4, 2021

Returning Residence Students – Replacement Campus Card Required

This notice applies to any student living in Residence this fall (2021) who previously received their Campus Card. New locks have been installed in Residence, and you will be receiving a new Campus Card when you move in. As of August 16, 2021 your current Campus Card will no longer work. [PAST DUE] If... More

Wednesday, July 28, 2021

Aug 18 – Service Outage Notification

Please note that there will be a planned service outage starting on Wednesday, August 18 at 5:00 PM. Services are expected to be restored by 8:00 PM. Campus Card related services will be affected as follows. Campus Card Web Deposits & Web... More

Monday, July 26, 2021

July 26 – Service Restored – Unexpected Service Outage Notification

Update @ 10:40 AM: Service has been restored. The Web Card Centre is currently out of service (8:45 AM). We are investigating - thank you for your patience. Services related to the Campus Card will be affected as follows. Campus Card De/Reactivation, Campus Card Activity Review Systems, including a delay in posting of financial... More

Friday, June 25, 2021

Were you a NEW student in Fall 2020 / Winter 2021?

Students who started at Carleton in Fall 2020 or Winter 2021 were asked to NOT come to campus unless they were living in Residence or had an approved reason to be here. Many won't have received their Campus Card or U-Pass. Want to know what to do? Check out our FAQ on how to... More

Tuesday, June 8, 2021

CLOSED NOW HIRING! Part Time Student Staff

The application deadline has now passed. All candidates who met the deadline will receive an email response by July 26. The Campus Card Office is currently seeking to hire part time student roles for August and September, with possibility of extension through April 30, 2022. Please note that we will NOT accept applications in... More

Thursday, May 6, 2021

Customer Feedback Survey – WINNERS

Did you know all our email replies and virtual line (Qless) SMS messages contain a link to provide your feedback? Thank you to everyone who took time to complete our survey this term! We have now selected the winners, and added $50 to their Campus Card! Check your email, or the Web Card Centre... More

Thursday, May 6, 2021

Dining Mobile App Adds Campus Card Payments

Order your meals from anywhere on campus with Carleton Dining's new ordering app, Hey Chef. Even better, you can use your Campus Card to pay for purchases! Here's how to set it up: Download the app from the Apple App Store or Google Play Store. Use code "RAVEN" to select Carleton. Select any restaurant... More

Wednesday, April 14, 2021

May 2 – Service Outage Notification

There is a planned service outage starting on Sunday, May 2 at 7:00 AM. Services are expected to be restored by noon. Services related to the Campus Card will be affected as follows. Campus Card De/Reactivation, Campus Card Activity Review Systems, including a delay in posting of financial transactions, Campus Card Web Deposits &... More

Friday, March 26, 2021

Planned Outage: U-PASS Renewal Stations Maintenance

... More

Monday, February 22, 2021

Ongoing – Web Card Centre Redesign

Please note that the Web Card Centre is undergoing a redesign. While every effort will be made to minimize impact, there may be occasions where the layout appears unusual. This is to be expected, and the duration is unknown at this time. If users experience a loss of functionality, they should contact campuscard@carleton.ca with... More

Tuesday, February 16, 2021

Feb 17 – Service Outage Notification

Please note that there will be a planned service outage starting on Wednesday, February 17 at 10:00 AM. Services are expected to be restored by the end of day. Campus Card related services will be affected as follows. Campus Card De/Reactivation, Campus Card Activity Review Systems, including a delay in posting of financial transactions,... More

Wednesday, January 20, 2021

Feb 7 – Service Outage Notification

Please note that there will be a planned service outage starting on Sunday, February 7 at 7:00 AM. Services are expected to be restored by noon. Campus Card related services will be affected as follows. Campus Card De/Reactivation, Campus Card Activity Review Systems, Campus Card Web Deposits & Web Payments. For more information, please... More

Wednesday, January 13, 2021

Customer Feedback Survey – WINNERS

Did you know all our email replies and virtual line (Qless) SMS messages contain a link to provide your feedback? Thank you to everyone who took time to complete our survey in the summer term! We have now selected the winners, and added $50 to their Campus Card! Check your email, or the Web... More

Tuesday, November 10, 2020

Nov 11 – Service Outage Notification

Please note that there will be a planned service outage starting on Wednesday, November 11 at 10:00 PM. Services are expected to be restored by midnight. Campus Card related services will be affected as follows. Web Card Centre. For more information, please see Information Technology... More

Wednesday, November 4, 2020

Nov 21 – Service Outage Notification

Please note that there will be a planned service outage starting on Saturday, November 21 at 8:30 AM. Services are expected to be restored by 6 PM. Campus Card related services will be affected as follows. TopUp Deposit to Campus Card, Web Deposits to Campus Card, Payments for Parking Web, Pay & Display and... More

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