Help & Support
Welcome to the refreshed CUWorkSafe, Carleton’s next-generation incident and hazard reporting platform.
Help Guides
Explore our quick FAQs, step-by-step guides, and short videos to get started fast. Still stuck? The EHS team is here – email us or schedule one-on- one meeting. Let’s make reporting simpler, faster, and safer together.
Injury, Illness, Hazard and Incident Reporting
The help guides below will indicate in what circumstances its respective report should be completed as well as indicate what information is required for each field.
- EMPLOYEE PORTAL (reporting using CUWorkSafe online platform)– Employee reporting hazard, good catch, injury or illness
- GUEST PORTAL (reporting using webform) – Students, visitors, contractors reporting hazard, good catch, injury or illness
Notifications for Supervisors and Space/Process Owners
Supervisors will receive automatic notifications when a corrective action or investigation is assigned as a result of an employee injury. Space or process owners may also be assigned corrective actions stemming from good catch reports. Notifications may also be issued if submitted corrective actions are deemed insufficient and require revision by EHS. Additionally, reminders will be sent to prompt the input of outstanding corrective actions. While the standard timeline for completion is 21 days, incidents classified as high risk may necessitate earlier implementation.
Injury Categories & Subcategories
The Injury Categories & Subcategories Reference Guide is a quick-look tool that explains how CUWorkSafe classifies workplace injuries and health events. It outlines each primary injury category (e.g., “Sprain/Strain,” “Exposure,” “Slip/Trip/Fall”) and their subcategories, showing the criteria and examples used by EHS when triaging reports. Use this guide to select the most accurate classification during incident entry or review—ensuring consistent data, faster root-cause analysis, and targeted corrective actions across the university
Video tutorials
Employee reporting injury, incident or good catch
Students, visitors, contractors reporting injury, incident or good catch
Supervisors, space or process owners corrective action and investigation
Mobile App
Reporting using mobile App – Coming Soon
FAQ
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Timely reporting helps protect the health and safety of employees, students, contractors and visitors, ensures legal compliance with the Ontario Occupational Health & Safety Act (OHSA) and WSIB, and allows EHS to prevent a recurrence by addressing root causes.
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– Occupational injury or illness (including first-aid cases)
– Near miss / good catch events
– Unsafe hazards or conditions
– Property damage or environmental spills tied to university operations -
Any employee, student, contractor, or visitor with Carleton network credentials can log a report. Witnesses are encouraged to report even if not directly involved.
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Immediately. For injuries, WSIB requires employer notification within 3 calendar days; CUWorkSafe helps capture the details right away. Hazards and near misses should be reported as soon as they are discovered.
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Yes. If you are a Carleton employee you can go back to your reported incident and edit or add missing information, even after submitting it to the EHS. If you are a student, visitor or contractor you will have to email EHS with the updated information.
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1. EHS triage the entry for regulatory triggers and risk level.
2. The report is moved to Pending Corrective Actions if immediate controls are needed.
3. The supervisor/space owner receives an email outlining required actions. -
Supervisors must:
• Review the incident details
• Add or approve immediate actions taken
• Identify preventive actions via the drop-down list
• Complete & close their section within 21 days (or sooner for high-risk cases) -
Yes. Automated reminders are issued at day 14 and day 21 (or an accelerated schedule for high-risk events). Additional reminders are sent if EHS determines corrective actions are inadequate.
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Access is limited to EHS, the reporter, the direct supervisor/space owner, and any delegate assigned to complete corrective actions. Incidents with lost time due to the workplace injury or illness will be forwarded to HR department for follow up.
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Download and complete the Incident PDF Form on the EHS website, then email it to EHS@carleton.ca Data will be back-entered once the system is restored.
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• Help Page: step-by-step guides, short videos, and FAQs
• Email: EHS@carleton.ca