Help & Support
Change is good! However, we understand that it can also be challenging. That is why we have developed resources to help users through the early learning period of using CU WorkSafe. While the FAQ and Help Guides are meant to be your first recourse for help, we are available to help you through any issues you may encounter. Email or call us at 613-520-3000 for assistance.
Help Guides
These 1-2 page help guide are designed to help as you navigate through the various tools CU WorkSafe has to offer.
Injury, Illness, Hazard and Incident Reporting
The help guides below will indicate in what circumstances its respective report should be completed as well as indicate what information is required for each field.
- Employee Injury or Illness
- Student Injury or Illness – Coming Soon
- Visitor Injury or Illness – Coming Soon
- Incident (without injury)
- Good Catch (Hazard reporting)
Actionable Items
CU WorkSafe’s built-in notification system will send an email whenever something requires your attention. The following help guides will assist supervisors and space owners in completing these actionable items.
- Incident Investigation (coming soon)
- Corrective Actions (coming soon)
FAQ
Below you will find answers to the few most frequently asked questions about CU WorkSafe. See here for a complete list of all FAQs.
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Only Good Catch Reports can be submitted anonymously. To do so, please enter CU WorkSafe via the Guest Portal and select “Good Catch Report”.
Any Good Catch Reports submitted while logged in will not be anonymous.
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As a supervisor, you are responsible for keeping your workers or students safe while on campus. Supervisors are also responsible for conducting investigations and filling out all necessary forms in the event of an illness or injury involving someone they supervise.
CU WorkSafe offers the following advantages to supervisors:
- Receive notifications when hazards are identified in your work area.
- Track steps taken to correct issues or assign to the FMP service center (for maintenance issues).
- Follow-up with injuries, illnesses and incidents involving your staff/students and complete investigation reports online.
- among others…
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If you are a Carleton student, TA, visitor or contractor, you must access CU WorkSafe through the Guest Portal.
If you are a staff or faculty member and are unable to log in with your MC1 credentials, contact David Hunt for assistance.
Have a question that isn’t answered here? Check out the complete list of FAQs.