Using the Graduate Research Assistant Payment System

To access the Graduate Research Assistant Payment System, first log in to Carleton Central.  If you have difficulty logging in, please reach out to the ITS help desk for assistance.

Once you have logged in, select “Human Resources Admin” in the top toolbar. From there, you will be able to select “Graduate Research Assistant Payment System”.

Note that you can only setup a payment requisition if you have at least query or posting access to at least one research fund.  Without this access, the system will not be available for your use.

Fund access is granted through the Finance Access and Authority Management Tool in Carleton Central. For more information about this tool see the FAAM Tools and Support website.

• The start and end dates on your requisition must be within the same term (i.e. for Fall term, dates should be between September and December)
• Only graduate students that are registered for the term specified by the begin and end dates of the job are to be setup with a job requisition.
• Deadlines to accept payment can be found here.

The Graduate Research Assistant Payment process follows a specific workflow. Each time a requisition is sent back for correction, it will return to the beginning of the chain and make its way back through each layer of approval.

The workflow is as follows:

1. Originator: This individual starts the Requisition process. Each time a requisition is returned for correction, it will go back to the originator. The following employees can be originators:
   1. Administrator without Signing Authority
   2. Administrator with Signing Authority
   3. Grant Holder
2. Grant Holder: The grant holder approves the requisition outlined by the originator. This step is only required if the originator is an administrator without signing authority.
3. Research Financial Services: Research Financial Services approves that there are sufficient funds in the research fund to pay the student.
4. Graduate Student: The student will review and accept Type B Research Assistant requisitions. They will also be notified when a Type A requisition has been sent to Student Accounts Receivable (SAR) to be loaded to the student’s account.  Students can review the details of their payment at https://central.carleton.ca/. It can be found on the Employee Services tab under “Review Job Offers”.
5. Payroll Services: Payroll Services loads Type B payments into the payroll system to be paid.
6. Student Accounts Receivable (SAR): Type A payments are loaded into the student account after approvals are complete. Questions regarding requisitions at ‘loaded to SAR’ status should be directed to student_accounts@carleton.ca.

Yes. You can find a previously submitted requisition by selecting the status of ‘All’ on the Job Requisition Launch page and filter on the requisition number.  Note the status of the requisition on this page.  If it has been processed by Payroll Services you will also need to contact them to stop the payment and to facilitate any possible recovery of funds. If the requisition has been processed by Student Accounts Receivable (SAR) then contact them for next steps.

You can cancel a requisition by following these steps:

1. Click on the ‘Payment and Approval’ or “View” button beside the requisition
2. Scroll down to the bottom of the page to the Decision Details section
3. Select the status ‘Cancel’ then click on the submit button.  Remember to enter a comment!
4. If the payment has been processed by payroll, please email Payroll Services and Julia Luther
5. If the payment has been processed by Student Accounts Receivable (status is ‘Loaded to SAR’) they will automatically be notified and will take the appropriate steps to cancel the requisition on the student account.

You can modify a requisition if it has not yet been processed by Payroll Services (Type B Requisitions) or Student Accounts Receivable (Type A requisitions) by returning the requisition for correction.  Follow these steps:

1. Find the requisition by selecting the status of ‘All’ on the job launch page and filter for the employee number or requisition number for which you are looking
2. Click on the ‘Payment and Approval’ or ‘view’ button next to the requisition to open the Job Payment Page
3. Scroll down to the bottom of the page to the Decision Detail Section
4. Select the status ‘Return for Correction’ then click on the submit button.  Remember to enter a comment!
5. From the job requisition launch page select the Status ‘Return for Correction’
6. Find your requisition, make the required modifications and submit once again

Each time the requisition is sent on for approval, the next recipient will be notified via email that they need to approve the requisition in Carleton Central.

Students are only required to accept Type B payments. Type A payments are automatically applied to their student account in Carleton Central.

Students are required to complete new employee documentation for Type B payments if they have not been previously setup as an employee. If your students have not yet completed their employee documentation, they will be notified to do so.  New employees can go to the HR website to complete their documentation.

On the Grad RA Payment System Launch Page, you will be able to view any payment requisitions that require your attention and check the status of any requisition that you have submitted. The requisition status includes the following options:

• All – View all requisitions (recommended)
• Saved – not yet been submitted for approval
• My Pending – requires approval before they can proceed
• In Progress – outstanding job requisition
• Cancelled – you cannot restart a cancelled requisition
• Return for Correction – submitter must make changes
• Financial Approval Completed – Department Head/Grant Holder and Research Accounting approved payment. Awaiting student sign-off
• Loaded to SAR. A Type A requisition has been approved by all financial approvers and has been sent to Student Accounts Receivable (SAR) to load to the student’s account.
• Complete – employee accepted job.
• Processed by Payroll – payment loaded into Payroll System. Further changes must be submitted to Payroll Services.

Any jobs that are pending approval will appear in a list on the Launch Page. Once you have submitted your requisition, it is pending the next approver.

If you need to make any changes, you can ‘return for correction’ at any time before payroll or SAR has processed the requisition (status ‘Processed by Payroll’ or ‘Loaded to SAR’). After that point you will need to contact them either SAR or Payroll Services for assistance.

By selecting a requisition’s ‘Payment and Approval’ button on the launch page, you can view the financial details and make changes as needed.

Once the payment has been reviewed, you can make one of three selections:

• Approve – the payment will move on to Research Financial Services.
• Cancel – This will delete the requisition. A deleted requisition cannot be retrieved.
• Return for Correction – the requisition is sent back to the initiator for correction. In this case, comments should be made for clarification.

Once approved, the system performs a series of checks to determine where to send the requisition next. If there are any number of issues or errors, the requisition moves to Research Financial Services for validation of funds. If there are no issues or errors, the requisition moves to the candidate for approval.

If you need to make any changes, you can ‘return for correction’ at any time before payroll or student accounts (SAR) have processed the requisition. After that, please contact Payroll Services directly for Type B payments and Student Accounts Receivable for any Type A payments.

Requisitions should be approved by the grant holder by the New Payment Request deadline in order to be considered for the current pay.  This is to give sufficient time for the student to accept the requisition.

Students should ensure that they have accepted the requisition by the student approval deadline. Students are only required to approve Type B Research Assistant requisitions, however they will also be notified of any Type A funding applied to their accounts.

If I try to save or submit my requisition, I get an error saying “There are no FOAPAL entries on this page that match the Primary Research Account on the Assign Job Page. Please ensure that the Primary Research Account is among the FOALs in the Financial Details section.”

What is the issue?

In the first page (Requisition Setup), you selected the dates, the student, the primary research account, and the type of job are indicated. However, on the second page (Payment Details), you changed the account in the Financial Details section and as a result the primary research account indicated on the Requisition Setup page is not part of the payment details.

Solution 1

1. Select ‘Return to List’
2. Select ‘Requisition Setup’ for the requisition in question
3. Change the primary research account
4. Select ‘Save’
5. Select ‘Payment Details’
6. Double check the information and submit as normal

Solution 2

1. On the Payment Details page, change the index under the Financial Details section to include the primary research account
2. Save and submit requisition as normal

A FZMFRAC disallows error means that graduate student payments are not eligible on this index. Please enter an alternate index.

A payee is not registered error means that the payee is not registered in graduate classes for the term of the payment.  Please ask the student to register.  If the payee is not planning to register for this time period, there are alternate ways you can pay them:

• If you need to submit a Type A (stipend) payment, fill out the Graduate Student Requisition for Payment Form and submit to the Faculty of Graduate and Postdoctoral Affairs.
• If you need to submit a Type B payment, fill out a Payroll Profile and submit to Research Financial Services.

An index closed error means that the index is either closed or will terminate before the end date of the payment term. Please change the term of the payment or choose an alternate index.

An initiator does not have posting authority error means that you do not have access to input expenses against this index. Please ensure the index number is correct.

If you require access to this index you may request it through the FAAM system. See https://carleton.ca/facts/faam/ for instructions.