Student Immigration Support
International students often have questions about studying and working in Canada or about making applications to Immigration, Refugees and Citizenship Canada (IRCC). The International Student Services Office (ISSO) provides information and support on Canadian immigration issues.
General inquiries: isso@carleton.ca
Immigration inquiries: immigration.advising@carleton.ca
Update for January 2025
Due to scheduled office maintenance, the International Student Services Office (ISSO) is offering services virtually. Members of the ISSO team will be available in-person in the Student Experience Office in 430 Tory Building from Monday to Friday, 8:30 a.m. to 4:30 p.m. to answer questions and get you connected to services and supports.
Most days Monday to Friday an immigration advisor will be available see students on a walk-in basis in 430 Tory Building. However, to avoid long wait-times, we encourage you use these alternatives.
- Email immigration.advising@carleton.ca. Most questions can be answered quickly and in detail.
- Request an appointment with an advisor using our online form. You may indicate your preference for day, time, in-person or Microsoft Teams. We will try to accommodate. Note that there may be more availability for Teams meetings. Appointments are not offered to prospective students or new admissions.
- Our online resources can help with common questions and applications to IRCC:https://carleton.ca/isso/immigration-support/online-learning-resources/
Learn more about Immigration advising at the ISSO.
Our website provides basic information and useful links on common issues for international students.