Immigration, Refugees and Citizenship Canada (IRCC) is the source of official and up-to-date Canadian immigration information and application forms.
- The IRCC Help Centre is a database of Frequently Asked Questions (FAQs)
- The IRCC Client Support Centre is a toll-free number: +1-888-242-2100 (in Canada only)
- Listen to pre-recorded information or check application status, anytime
- Speak to an agent, Monday to Friday between 8:00 a.m. and 4:00 p.m. (in any Canadian time zone)
Making an Application to IRCC
Students who need a new study permit, a work permit, or a Temporary Resident Visa usually apply online. The first step is to create an account or to log in if you created an account previously.
Once you log in, the system will ask questions about yourself and what you are applying for. It will use your answers to create an application outline with:
- Forms you need to fill out; and
- A list of documents you must scan and upload
After you submit an application to IRCC, it is important to check your email and messages in your account frequently. Sometimes IRCC requests additional documents or information and will set a deadline to receive them. If you do not reply in time, your application will probably be refused.
- Find out if you are eligible to apply to come to Canada or extend your stay – an immigration questionnaire that can be used to generate an application creation code
- Sign in or create an IRCC Secure Account / Make an online application
- Check application processing times – updated weekly
- Ask About or Update Your Application to IRCC
Useful Links for Students
Studying in Canada
- Prepare to study in Canada
- Get a first-time study permit before coming to Carleton
- Extend your study permit or request a change of conditions
- Conditions for Study Permit Holders
- Notify IRCC when you change Designated Learning Institutions
Travel Documents and Travel as a Study Permit Holder
- Find out if you need a Temporary Resident Visa (TRV) or Electronic Travel Authorization (eTA)
- Travelling and re-entering Canada as a student
Working in Canada
- Work on campus
- Work off campus
- Co-op work permit
- Post-Graduation Work Permit
- Work permit for spouse or common-law partner of a study permit holder
- Other work permits (eligibility questionnaire)
- Apply for a Social Insurance Number (SIN)
Other Immigration Issues
- Write a letter of invitation for family or friends who want to visit you in Canada. The ISSO provides a template letter for Carleton students.
- Apply for replacement of an immigration document when a document is lost or stolen
- Request an amendment to a study permit or work permit when there was an error made by immigration officers
Permanent Immigration to Canada (Economic Classes)