Benchmarking

Carleton University’s Benchmarking model leverages internal research to pinpoint issues, opportunities, and challenges, using insights from benchmarking partners to enhance processes, strategies, or performance metrics. This approach produces a detailed business case for improvement, outlining recommended changes, their rationale, and the anticipated benefits. The Organizational Excellence Steering Committee provides oversight in all Benchmarking projects and a Senior Quality Advisor is available to facilitate the project.

Benchmarking entails collaborating with one or more benchmarking partners—external organizations that agree to share data and/or host site visits with the initiating organization. Ideally, these partners are recognized leaders or award winners in the specific area being assessed.

Need support in this area? Please contact us for more information.