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Office of Quality Initiatives

The Office of Quality Initiatives advances a culture of continuous improvement that supports Carleton’s strategic goals. We create opportunities to collaborate, innovate, and develop in order to encourage learning, facilitate engagement, and build community.
OQI offers a range of services, supporting faculties, departments, and teams at Carleton and beyond, in several key areas:

Customized Facilitation

OQI specializes in customized facilitation that helps participants focus on key issues. We tailor retreats, workshops, and meetings to meet your specific goals, ensuring a productive experience.

Evidence-Informed Planning and Decision-Making

OQI provides Evidence-Informed Planning and Decision-Making services, including research, data gathering, and goal setting, to ensure informed decisions align with university objectives.

Organizational Development

OQI enhances processes and culture, leverages data, engages employees, aligns goals, and fosters a positive work environment to improve performance and efficiency.

Organizational Efficiency

OQI can unlock your department’s potential by streamlining efficiency, optimizing workflows, eliminating inefficiencies, and enhancing communication to boost productivity and agility.

Strategy Development and Implementation

OQI helps create action plans with clear goals and roles, covering planning, development, and reporting to turn vision into measurable outcomes and drive progress.