Configure your Mobile Phone

1. Student Cmail Email address:
   1. Iphone & Ipad (Outlook app)
   2. iPhone & iPad step-by-step
   3. Android step-by-step (Gmail App)
   4. Android step-by-step (Outlook App)
2. Staff/Faculty Cunet Email address:
   1. Iphone & Ipad (Outlook app) –
   2. iPhone & iPad step-by-step (IOS v.11.4 or Newer)
   3. Android step-by-step (Outlook App)

Tip: Microsoft also provides directions: Mobile Phone Setup Wizard

If your smartphone’s built-in email client supports Exchange connections, use that as this method also allows calendar and address book syncing.

Student Cmail Email address:

Iphone & Ipad (Outlook app)

1. Download Outlook for iOS from the iOS App Store

2. If it’s your first time using Outlook for iOS, enter your full Carleton email address: JaySmith@cmail.carleton.ca then tap Add Account.

   If not, open the Menu > tap Settings  > Add Account > Add Email Account.

3. If you’re asked to select your email provider choose:  Exchange
4. Enter your email account password and tap Sign In.
5. Your email and Calendar will auto-populate

iPhone & iPad step-by-step

1. Open Settings app
2. Press: Accounts & Passwords
3. Press: Add Account…
4. Press: Microsoft Exchange
5. Enter your full email:
   • Student: JaySmith@cmail.carleton.ca ← Use your full Carleton email address
6. Description: Carleton Email or anything else you like to identify this account
7. Press: Next
8. Press: Sign In
9. A Microsoft online login screen shows up, enter your MyCarletonOne Password
10. Press Accept to allow access to the mailboxes
11. By default, syncing of your Mail, Contacts, Calendars and Reminders to your iPhone is enabled. You can disable any of these here, if you wish.
12. Press: Save
13. Your Accounts are shown;
14. Press: Carleton Email or how you identified your account in description field
    By default your iPhone syncs just the last month of your Carleton Email, and pushes just your Inbox to your iPhone. Here you can override these settings.
15. Press your iPhone’s Home button and Open Mail app
    Your Carleton Email Inbox and Account will be shown

Android step-by-step (Gmail App)

1. Open Gmail app
2. Press on the profile icon (top right)
3. Press Add another account
4. Select Office365
5. Enter your email:
   • Students: JaySmith@cmail.carleton.ca ← Use your full Carleton email address
6. Press Next
7. Password: your MyCarletonOne password
8. Press Next
   
9. If you are asked for a mail server name enter outlook.office365.com
10. Press Next
11. If you are asked for a mail server again, name enter outlook.office365.com
12. It will show an overview of the account settings and Press Next
13. Give the account your name and Press Next
14. The account is now set up and accessible in the Gmail app

Android step-by-step (Outlook App)

1. Open Outlook App
2. if no account is added Press Get Started
3. else go Settings, Add Account, Add an email account
4. Enter your email:
   • Students: JaySmith@cmail.carleton.ca ← Use your full Carleton email address
5. Press Next
6. enter your MyCarletonOne Password
7. Press Sign In
8. The Account is now set up in your Outlook App

Staff/Faculty Cunet Email address:

Note: iPhone and iPad running version 11.4 and under will not be able to access Cunet emails, also Gmail app not supported with @cunet accounts

Iphone & Ipad (Outlook app) –

1. Download Outlook for iOS from the iOS App Store

2. If it’s your first time using Outlook for iOS, enter your full Carleton email address: JaySmith@cunet.carleton.ca then tap Add Account.

   If not, open the Menu > tap Settings  > Add Account > Add Email Account.

3. If you’re asked to select your email provider choose:  Exchange
4. Enter your email account password and tap Sign In.
5. Multi-factor authentication (MFA)will ask to verify your identity
6. Your email and Calendar will auto-populate

iPhone & iPad step-by-step (IOS v.11.4 or Newer)

1. Open Settings app
2. Press: Accounts & Passwords
3. Press: Add Account…
4. Press: Microsoft Exchange
5. Enter your full email:
   • Staff/Faculty: JaySmith@cunet.carleton.ca ← Use your full Carleton email address
6. Description: Carleton Email or anything else you like to identify this account
7. Press: Next
8. Press: Sign In
9. A Carleton SSO Portal sign in Page will appear asking you to sign into your Carleton account
   • User Name: MC1 Username or full Carleton Email address: JaySmith@cunet.carleton.ca
   • Password: Your MyCarletonOne Password
10. Press: Sign In
11. You with be Prompted to authenticate with multi-factor authentication (MFA).
12. You will be asked to allow remote wiping of the device, this is to protect data loss in the case of losing your device. ITS does not wipe devices without user request.
    
13. By default, syncing of your Mail, Contacts, Calendars and Reminders to your iPhone is enabled. You can disable any of these here, if you wish.
14. Press: Save
15. Your Accounts are shown;
16. Press: Carleton Email or how you identified your account in description field
    By default your iPhone syncs just the last month of your Carleton Email, and pushes just your Inbox to your iPhone. Here you can override these settings.
17. Press your iPhone’s Home button and Open Mail app
    Your Carleton Email Inbox and Account will be shown

Android step-by-step (Outlook App)

1. Open Outlook App
2. if no account is added Press Get Started
3. else go Settings, Add Account, Add an email account
4. Enter your email:
   • Staff/Faculty: JaySmith@cunet.carleton.ca ← Use your full Carleton email address
5. Press Next
6. A Carleton SSO Portal sign in Page will appear asking you to sign into your Carleton account
   • User Name: MC1 Username or full Carleton Email address: JaySmith@cunet.carleton.ca
   • Password: Your MyCarletonOne Password
7. Press Sign In
8. You with be Prompted to authenticate with multi-factor authentication (MFA).
9. The Account is now set up in your Outlook App

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