Resources and Support Services for Human Rights Concerns

Department of Equity and Inclusive Communities (EIC) provides confidential, fair, and impartial informal resolution services of human rights-related concerns and complaints from faculty, staff and students. Contact EIC for confidential inquiries related to harassment, discrimination and accommodation response.

Campus Safety Services (CSS) provides 24-hour response to routine and emergency calls for security, medical, fire and police services; enforcement of Carleton University policies, the Criminal Code and relevant provincial statutes; and the promotion of physical security, crime prevention, safety awareness and referrals to additional resources.

For life-threatening situations, call Campus Safety at extension 4444 from any campus phone or 613-520-4444 from your cell phone. If you are off campus, call 911.

Counselling Services supports the academic and personal development of undergraduate and graduate students at Carleton University by providing a wide range of accessible mental health including Single-Session counselling, brief individual counselling, group counselling, psycho-educational events and programs, workshops, and online resources.

The Centre for Indigenous Support and Community Engagement is proud to offer culturally centered individual counseling to students who are First Nation, Métis, or Inuk. Through this service, Indigenous students can access confidential, individual sessions to support them with personal, mental health, or academic challenges.

An online tool, accessible via the GroupNet website, provides easy access to free tools and resources that can help prevent, improve or address mental health issues in the workplace.

Employee & Family Assistance Program (EFAP) is a confidential information counselling and referral service provided without cost to eligible Carleton University employees, and immediate family members. Carleton University provides this program through a contract with Family Services Ottawa.

Collective bargaining is a process in which a trade union and an employer negotiate a first collective agreement or the renewal of a previous collective agreement, which is a written contract of employment covering a group of employees who are represented by a trade union. Carleton University is a unionized environment. Learn about labour relations and union representation.

Human Rights Legal Support Centre (HRLSC) offer legal advice and support services to clients looking for early resolutions. HRLSC provides clients looking to file a human rights application on the Human Rights Tribunal of Ontario (HRTO) process and the merits of individual cases. Can provide legal representation at various proceedings at the HRTO and through judicial reviews.

Human Rights Tribunal of Ontario (HRTO) resolves claims of discrimination and harassment brought under the Human Rights Code in a fair, just and timely way. The HRTO first offers parties the opportunity to settle the dispute through mediation. If the parties do not agree to mediation, or mediation does not resolve the application, the HRTO holds a hearing.

Ombudsman Ontario promotes fairness, accountability and transparency in the public sector by investigating public complaints and systemic issues within his jurisdiction.

Ontario Legal Information Centre provides general explanations of the law, will help you understand your legal issues and the possible ways to resolve them. However, the Centre does not offer legal advice or representation services.

Reach Legal Referral Services (ABLE2) is available to individuals with disabilities, who are amongst the most economically vulnerable in our community, often need help and advice to navigate their rights and other legal issues. Reach Legal Referral Services through a network of more than 200 lawyers, mediators, and paralegals in the Ottawa and Champlain regions addresses this need.

JusticeNet is a not-for-profit service helping people in need of legal expertise, whose income is too high to access legal aid and too low to afford standard legal fees.

Steps to Justice gives reliable and practical information on common legal problems including step-by-step information to help you work through your legal problems; practical tools, such as checklists, fillable forms, and self-help guides; referral information for legal and social services across Ontario; and live chat and email support if you can’t find the answers to your questions.

Ontario Human Rights Commission (OHRC) promotes, protects and advances human rights through research, education, targeted legal action and policy development. The OHRC does not have a general intake line.