International Student Services Office

The International Student Services Office (ISSO) staff is here to help make your international student experience an enjoyable one.

COVID-19 Service Update: Effective August 23, 2021 

As Carleton University continues to follow our safe meetings and social distancing guidelines, the International Student Services Office (ISSO) has transitioned to providing both in-person and remote services during our regular business hours (8:30 a.m. to 4:30 p.m., Monday to Friday).

You can connect with the ISSO by phone (613-520-6600), email ( or visit us in person (128 University Centre).

For the most up to date campus information, please visit Carleton’s COVID-19 information website.

128 University Centre
1125 Colonel By Drive
Ottawa, Ontario, K1S 5B6, Canada

Telephone: +1 (613) 520-6600
Hours: Monday to Friday, 8:30 am to 4:30 pm

Office Directory

Laura Truesdell, MA, RCIC, CYC
Assistant Director, International Student Services Office and Student Life
(613) 520-2600 ext. 6299

Lynn Murphy 
Office and UHIP Administrator
(613) 520-2600 ext. 2427

Nancy Leslie
Incoming Exchange Program Coordinator
(613) 520-2600 ext. 6328

Heba Elbat
BGInS and Outgoing Exchange Program Coordinator
(613) 520-2600 ext. 2858

Carolyn McGill, RCIC
International Student Immigration Specialist
(613) 520-2600 ext. 1762

Gopi Kiran Gajula, RCIC
International Student Advisor

Photo of Shaye BelangerShaye Belanger, RCIC, CCDP, RECE
International Partnership Coordinator

Photograph of SarahSarah Lanoue, RISIA
Coordinator, Immigration and International Projects
(613) 520-2600 ext. 2111

Grace Haime
Assistant Manager, Student Safety Abroad and International Projects
(613) 520-2600 ext. 2201

Niamh O’Shea 
International Student Support Coordinator
(613) 520-2600 ext. 2069

Mariana Queiroz
Special Projects Assistant – International Student Services

Matthew Wason - Head ShotMatthew Wason
Digital Content Coordinator

Contact information for inquiries about…


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