International Student Services Office

The International Student Services Office (ISSO) staff is here to help make your international student experience an enjoyable one.

COVID-19 Service Update: As Carleton University continues to follow our safe meetings and social distancing guidelines found on the Carleton Newsroom, the International Student Services Office (ISSO) has transitioned to providing services remotely during our regular business hours (8:30 a.m. to 4:30 p.m., Monday to Friday).

The only way to connect with the ISSO is by email. You should receive a reply to your inquiry within 2-4 business days.

For the most up to date campus information, please visit Carleton’s COVID-19 information website.

128 University Centre
1125 Colonel By Drive
Ottawa, Ontario, K1S 5B6, Canada

Telephone: +1 (613) 520-6600
Hours: Monday to Friday, 8:30 am to 4:30 pm

Office Directory

Laura Truesdell, MA, RCIC, CYC
Assistant Director, International Student Services Office and Student Life
(613) 520-6600 ext. 6299

Lynn Murphy 
Office and UHIP Administrator
(613) 520-6600 ext. 2427

Photo of Nancy Leslie, Income Exchange Program CoordinatorNancy Leslie
Incoming Exchange Program Coordinator
(613) 520-6600 ext. 6328

Heba Elbat
BGInS and Outgoing Exchange Program Coordinator
(613) 520-6600 ext. 2858

Photo of Carolyn McGill RCIC, International Student AdvisorCarolyn McGill, RCIC
International Student Immigration Advisor
(613) 520-6600 ext. 1762

Photo of Shaye BelangerShaye Belanger, RCIC, CCDP, RECE
International Partnership Coordinator

Photograph of SarahSarah Lanoue, RISIA
Coordinator, Immigration and International Projects
(613) 520-6600 ext. 2111

Niamh O’Shea 
International Student Support Coordinator
(613) 520-6600 ext. 2069

Mariana Queiroz - Head ShotMariana Queiroz
Special Projects Assistant – International Student Services

Matthew Wason - Head ShotMatthew Wason
Digital Content Coordinator

Contact information for inquiries about…


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