1. Adding a Shared Mailbox
  2. Adding a Shared Calendar

These instructions will help assist with adding a departmental shared mailbox to your Outlook 365 client on your MAC desktop.

Permission must be granted to the shared mailbox by the Service Desk before a staff member can access the contents of a mailbox.

Adding a Shared Mailbox

To add a shared mailbox to Outlook, follow these steps:

  1. Open Outlook, select Settings menu and click Account.
  2. Click Delegation and Sharing.
  3. In the next window, click Shared With Me then +
  4. Search the mailbox you wish to add to Outlook then click Add.
  5. Click Done then close the Accounts window.
  6. The shared mailbox will now automatically display in your Outlook.

Adding a Shared Calendar

Add a Shared Calendar Outlook Mac – Service Desk Wiki (carleton.ca)