1. Student Cmail Email address:
    1. iPhone and iPad step-by-step
    2. Android step-by-step (Gmail App)
    3. Android step-by-step (Outlook App)
  2. Staff/Faculty Cunet Email address:
    1. iPhone and iPad step-by-step (IOS v.11.4 or Newer)
    2. Android step-by-step (Outlook App)

Tip: Microsoft also provides directions: Mobile Phone Setup Wizard

If your smartphone’s built-in email client supports Exchange connections, use that as this method also allows calendar and address book syncing.

Student Cmail Email address:

iPhone and iPad step-by-step

  1. Open Settings app
  2. Press: Accounts & Passwords
  3. Press: Add Account…
  4. Press: Microsoft Exchange
  5. Enter your full email:
    • Student: JaySmith@cmail.carleton.ca ← Use your full Carleton email address
  6. Description: Carleton Email or anything else you like to identify this account
  7. Press: Next
  8. Press: Sign In
  9. A Microsoft online login screen shows up, enter your MyCarletonOne Password
  10. Press Accept to allow access to the mailboxes
  11. By default, syncing of your Mail, Contacts, Calendars and Reminders to your iPhone is enabled. You can disable any of these here, if you wish.
  12. Press: Save
  13. Your Accounts are shown;
  14. Press: Carleton Email or how you identified your account in description field
    By default your iPhone syncs just the last month of your Carleton Email, and pushes just your Inbox to your iPhone. Here you can override these settings.
  15. Press your iPhone’s Home button and Open Mail app
    Your Carleton Email Inbox and Account will be shown

Android step-by-step (Gmail App)

  1. Open Gmail app
  2. Press Settings
  3. Press Add account
  4. Select Other
  5. Enter your email:
    • Students: JaySmith@cmail.carleton.ca ← Use your full Carleton email address
  6. Press Next
  7. Select Personal (IMAP)
  8. Password: your MyCarletonOne password
  9. Press Next
  10. If you are asked for a mail server name enter outlook.office365.com
  11. Press Next
  12. If you are asked for a mail server again, name enter outlook.office365.com
  13. It will show an overview of the account settings and Press Next
  14. Give the account your name and Press Next
  15. The account is now set up and accessible in the Gmail app

Android step-by-step (Outlook App)

  1. Open Outlook App
  2. if no account is added Press Get Started
  3. else go Settings, Add Account, Add an email account
  4. Enter your email:
    • Students: JaySmith@cmail.carleton.ca ← Use your full Carleton email address
  5. Press Next
  6. enter your MyCarletonOne Password
  7. Press Sign In
  8. The Account is now set up in your Outlook App

Staff/Faculty Cunet Email address:

Note: iPhone and iPad running version 11.4 and under will not be able to access Cunet emails.

iPhone and iPad step-by-step (IOS v.11.4 or Newer)

  1. Open Settings app
  2. Press: Accounts & Passwords
  3. Press: Add Account…
  4. Press: Microsoft Exchange
  5. Enter your full email:
    • Staff/Faculty: JaySmith@cunet.carleton.ca ← Use your full Carleton email address
  6. Description: Carleton Email or anything else you like to identify this account
  7. Press: Next
  8. Press: Sign In
  9. A Carleton SSO Portal sign in Page will appear asking you to sign into your Carleton account
    • User Name: MC1 Username or full Carleton Email address: JaySmith@cunet.carleton.ca
    • Password: Your MyCarletonOne Password
  10. Press: Sign In
  11. You with be Prompted to authenticate with DUO.
  12. You will be asked to allow remote wiping of the device, this is to protect data loss in the case of losing your device. ITS does not wipe devices without user request.
  13. By default, syncing of your Mail, Contacts, Calendars and Reminders to your iPhone is enabled. You can disable any of these here, if you wish.
  14. Press: Save
  15. Your Accounts are shown;
  16. Press: Carleton Email or how you identified your account in description field
    By default your iPhone syncs just the last month of your Carleton Email, and pushes just your Inbox to your iPhone. Here you can override these settings.
  17. Press your iPhone’s Home button and Open Mail app
    Your Carleton Email Inbox and Account will be shown

Android step-by-step (Outlook App)

  1. Open Outlook App
  2. if no account is added Press Get Started
  3. else go Settings, Add Account, Add an email account
  4. Enter your email:
    • Staff/Faculty: JaySmith@cunet.carleton.ca ← Use your full Carleton email address
  5. Press Next
  6. A Carleton SSO Portal sign in Page will appear asking you to sign into your Carleton account
    • User Name: MC1 Username or full Carleton Email address: JaySmith@cunet.carleton.ca
    • Password: Your MyCarletonOne Password
  7. Press Sign In
  8. You with be Prompted to authenticate with DUO
  9. The Account is now set up in your Outlook App

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