Why won’t my Kaltura video play?
There are a number of reasons as to why Kaltura videos might not be playing for you. Before troubleshooting, please check Kaltura’s System Status page to see if there is a system-wide issue affecting video playback.
The number one reason why videos won’t play tends to be poor internet connection. You can check your internet connection here.
For more information about why videos won’t play, please see the Why Won’t my Lectures Play? site.