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Service Excellence Standards

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Carleton University Service Excellence Standards

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  • About OQI
    • Steering Committee
  • Services
    • Submit a Proposal
    • Strategic Planning
    • Benchmarking
      • Process
      • Organizational Model
      • Projects
    • Process Improvement
      • Lean
    • Customized Services
  • Quality Showcase
    • 2016 Quality Showcase
    • 2015 Quality Showcase
  • Quality Community
    • The Fresh Thinking Series
      • Planning Group
      • Lunch Roulette
    • Networking Opportunities
  • Ideas @ Carleton
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    • Service Excellence Standards
  • Learning and Professional Development
  • The Carleton Leader
  • Healthy Workplace
  • The Partner Plan
  • Feedback
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