- Opt-In
- Opt-Out
Opt-In
Fees are added to your Student Account immediately when an opt in is approved. Please visit important dates and cost information for more details.
The following are the ONLY criteria under which an ineligible student may opt-in to the U-Pass program. If you have any questions on the opt-in process, please click contact upass@carleton.ca.
- Students Registered with the Paul Menton Centre (PMC)
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Students who cannot register in more than one credit due to a disability may opt-in to the U-Pass.
- Contact the Paul Menton Centre (PMC). Your advisor will work with you to make an opt-in request submission that will be directed to the Student Experience Office.
- The Student Experience Office will work with OC Transpo to review each request on a case-by-case basis. Please note that OC Transpo has the final decision on all opt-in requests.
- If approved, the Student Experience Office will opt you into the program and will email you via your Carleton email. Once you receive an email, you may pick up your card immediately or renew your current card after 24 hours.
- Students Registered at Multiple Post-Secondary Institutions in Ottawa
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Students who are also registered at another post-secondary institution in Ottawa, and whose courses at both institutions combine to meet the eligibility requirement may opt-in to the U-Pass.
- Contact the Student Experience Office via your Carleton email. You must provide your course time table from the other institutions.
- The Student Experience Office will work to review each request on a case-by-case basis. If approved, the Student Experience Office will opt you into the program and will email you via your Carleton email. Once you receive an email, you may pick up your card immediately or renew your current card after 24 hours.
Opt-Out
Students who plan to opt-out should NOT pick up or renew their U-Pass. If you have already picked up or renewed your U-Pass for the relevant pass period:
Opt out applications must be submitted for every pass period if you are eligible to do so. Please visit important dates and cost information for more details.
The following are the ONLY criteria under which an eligible student may opt out of the U-Pass program. If you have any questions on the opt-out process, please contact upass@carleton.ca.
Opt-out applications are reviewed within ten business days of being received.
- Reside outside of the OC Transpo Service Area.
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Please review the OC Transpo Service Area Map (PDF) to confirm that you live outside the service area, which includes the Urban transit Area and Rural Transit Area A. You will then need to fill out an opt-out application in the “Student Online Applications” section of Carleton Central and provide the following supporting documents:
- A utility bill (such as hydro, cable, or phone) that has been issued within the past two months (and matches the address on your license); and
- The utility does not need to be addressed to the applicant.
- A drivers’s license (which matches the address on the utility bill) or a tenancy agreement form (PDF) relating to leased premises located outside of the OC Transpo Service Area.
- A tenancy agreement will only be accepted when there is a reasonable expectation that government issued identification cannot be provided.
Please note: The opt-out option is not available to students living in the STO service area as the U-Pass can be used on both sides of the river and will allow transportation to and from the region. Please review the STO Service Area Map.
- Participate in an exchange or study abroad.
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The International Student Services Office (ISSO) has already arranged U-Pass opt-outs for the students who have arranged exchanges through their office. Please note that if you are participating in an outgoing exchange for the winter term, and picked up or renewed your card for the September – April pass period, you must return your card. Please do so by no later than January 14th to receive a full (100%) winter term refund.
If you are going on an outgoing exchange that is not arranged through the International Student Services Office (ISSO), you will need to fill out an opt-out application in the “Student Online Applications” section of Carleton Central and provide the following supporting documents:
- A letter from the department that is sponsoring your exchange. The letter must state the period of time you are on exchange and the location.
- Study exclusively as an online student.
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Complete an opt-out application in the “Student Online Applications” section of Carleton Central and your registration will be reviewed for the semester you are applying for. Please note, all courses and course component such as labs and tutorials must be delivered online for your application to be successful under this criteria.
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