Set Up Your Account

For Staff and Faculty, your Departmental Administrator, Computing Support Unit representative, Manager, Director, or Dean can apply to secure the appropriate Carleton computing account for you. They should be aware of the procedure required to make the application on your behalf.  If you  have not received your MC1 account setup information contact your direct supervisor.

For Students, you will also receive the following instructions with your User ID as part of the application process.

Any questions regarding computing accounts should be directed to the ITS Service Desk.

1. Go to: https://myonesetup.carleton.ca.
2. Enter your MC1 username (firstnamelastname).
3. Enter the default password provided by Carleton University.  This is a one-time password that will require changing at first login.
   • Default password: first initial (upper case) + surname initial (lower case) + date of birth in YYYYMMDD + !CU format.
   • Example:  Jane Doe who was born on July 25th, 1998 – Password = Jd19980725!CU
4. Upon first login, the default password must be changed.The MC1 password must meet these criteria:Password must be between 8 to 15 character(s) with no spaces.
   Password must contain at least 1 lowercase and 1 uppercase letter.
   Password must contain at least 1 numeric character.
   Password will only accept the following special character(s) ! . _
   Password must not contain your username or display name.
   Password must not be one of your 5 previous passwords.
   Password cannot be changed for 1 day after the last password change.
5. Your first-time login will provide the opportunity to setup security questions to enable the self-serve password reset option.
   Answers are not case sensitive.
   Answers must be 4 or more characters long.
   Answers cannot be repeated.
   Questions do not need to be answered in any particular order.
   A minimum of 6 questions require answers.
   You will not be able to submit a first-time password change without completing the challenge questions.
   NOTE: The session in which to set your security questions is 10 minutes, exceeding this will cause “error 3000”.  If you exceed this time, you will need to start over again.
   
   
6. Click Finish.
7. Log out of MyCarletonOne.

Multi Factor Authentication (MFA) Requirement

MC1 accounts are required to be configured with MFA

• Faculty & Staff can find the set up steps here.
• Students set up process is found here.