Certificate Structure

This workshop explores the dynamics of cross-cultural interactions in the workplace and is designed to enhance participants’ awareness and skills in providing support in a culturally diverse environment. View the complete Cross Cultural Competence Training overview.

Effective communication is an important foundation to any interaction. This workshop addresses core competencies related to communicating effectively with students, including mitigating barriers to effective communication and utilizing communication techniques from motivational interviewing. The workshop will also provide strategies for communicating in more challenging circumstances, such as delivering bad news and managing escalated situations. View the complete Effective Communication and De-Escalation Skills workshop overview.

This workshop will help participants understand the work The Centre for Indigenous Support and Community Engagement are doing to support Indigenous students, staff, and faculty on campus. The workshop will include an overview of the historical context, which has impacted contemporary relationships between Indigenous Peoples and academic institutions. Participants will learn to effectively integrate strategies for communication and relationship building skills with Indigenous students where they can direct Indigenous students to proper resources which will better support Indigenous individuals on campus. View the complete Indigenous Cultural Awareness workshop overview.

This workshop will help participants to understand their role in the network of student support at Carleton University. It will explore help-seeking behaviours in students, the holistic student experience, an overview of various student support services on campus, and will include best practices for an effective referral, including specific attention on how FIPPA plays into the referral process. View the complete Resources and Referrals workshop overview.

If someone discloses an experience of sexual violence, would you know how to help them? Equity Services offers a 2.5 hour workshop to increase student, staff and faculty knowledge in supporting individuals who disclose sexual violence. This innovative method helps you build skills to support students and colleagues through listening, as well as through doing, making and storytelling. View the complete Responding to Disclosures of Sexual Violence overview.

The Supporting Students in Distress workshop is intended to help staff and faculty identify a student in distress and to be aware of the steps that can be taken to connect a student to support. View the complete Supporting Students in Distress Workshop overview.

This interactive workshop will introduce the topics of disabilities and accessibility in the university environment in general, and specific to Carleton University. We will explore the Why, What, and How in the context of student services, from relevant policies and trends at Carleton, to disability related accommodations and universal design in higher education. View the complete Accessibility in Higher Education overview.

Please note this workshop is paused for the winter 2024 term.

University can be a stressful experience for many students and there is increasing evidence that suggests the prevalence of psychological challenges such as distress, depression and anxiety amongst university students. As faculty and staff, one significant approach we can take towards collaboratively supporting our students is through building their resilience. Resilience refers to the ability to adapt positively to adversity, and student’s capacity to build resilience has been shown to correlate with one’s overall mental health and well-being. Wellness Services is pleased to be offering this virtual workshop to faculty and staff on what resilience is, why it’s important, and how we can foster resilience in our students. View the complete Building Student Resilience workshop overview.

The Carleton University Safer Spaces Program (CUSSP) is an important University-wide initiative to reduce the impact of homophobia, transphobia, and heterosexism on campus, with the ultimate goal of creating a safer campus environment for LGBTQ2S+ members of the University. View the complete Carleton University Safer Spaces Program overview.

How can we create a supportive and protective environment for survivors? Equity and Inclusive Communities offers a 2.5 hour workshop that expands on how to support a student or colleague who discloses sexual violence. The training will cover various sexual violence prevention efforts, bystander intervention, implementing trauma informed-practices, and the Sexual Violence Policy. Please note that completion of the Sexual Violence Prevention and Response Training is mandatory before registering for this workshop. View the complete Community Approaches to Sexual Violence Prevention overview.

Please note this workshop is paused for the winter 2024 term.

In as little as one hour online, LivingWorks Start teaches trainees to recognize when someone is thinking about suicide and connect them to help and support. LivingWorks Start teaches valuable skills and requires no formal training or prior experience in suicide prevention. View the complete LivingWorks Start overview.

safeTALK is an evidence-based workshop designed by LivingWorks featuring powerful presentations, audiovisuals, and skills practice. At a LivingWorks safeTALK workshop, you’ll learn how to prevent suicide by recognizing signs, engaging someone, and connecting them to an intervention resource for further support. View the complete safeTALK overview.

Stigma, Substances and Mental Health 101: An Educator’s Guide to Supporting Students is an online resource on mental health and addiction, and eliminating the stigma associated with them. It is intended for faculty and staff of Canadian post-secondary institutions. Developed through a partnership among the Canadian Centre on Substance Use and Addiction, Algonquin College, Carleton University and the University of Ottawa, the session includes four modules featuring experts and those with lived experience of substance use from a variety of organizations, such as the Royal Ottawa Mental Health Centre and Ottawa Public Health. View the complete Stigma, Substances and Mental Health 101: An Educator’s Guide to Supporting Students workshop overview.

This session will introduce the topic of student development theory and its application in Higher Education. It will provide participants with overview of several student development theories as well as an opportunity to reflect on how they can help students with their own development. View the complete Student Development Theory in Higher Education overview.

Please note this workshop is paused for the winter 2024 term.

This session will introduce the topic of student privacy in the university environment in general, and specific to Carleton University, to provide participants with information and awareness into the primary privacy legislation in operation on campus. Participants will learn about how to manage student privacy inside, between and outside of the classroom. View the complete Student Privacy Awareness Training overview.

Please note this workshop is paused for the winter 2024 term.

This workshop will be facilitated by the Office of Institutional Research and Planning, and will provide participants with evidence-informed insights and current trends at Carleton, as well as the opportunity to reflect and ask questions about this knowledge in order to continue enhancing support for our students. View the complete Student Support Services at Carleton: An Evidence-Informed Approach workshop overview.

As staff and faculty on a large university campus, you may encounter students in a variety of difficult situations and it is reasonable to be concerned at times. This session will go into detail about the Wellness Services’ Care Report System, which is a web-secured reporting mechanism that anyone (staff, faculty, friend, student, community member, etc.), on or off campus, can utilize if they are concerned for a student. Join this session to learn more about what a Care Report is, when and how to submit one, what happens after, and to ask any questions you may have about how Wellness Services supports students. View the complete Supporting Student Well-being: Understanding the Care Report workshop overview.

This session will help participants understand how they can support the development of students’ employability through the various roles on campus. By creating more awareness of the ways in which students are already actively enhancing their employability on campus, which include their academics and co-curricular activities, we can better support students in their career goals and position them for success beyond graduation. This session will include practical take-aways and resources to help enhance students’ employability for all staff and faculty, regardless of the role they hold. View the complete The Employability Framework: Supporting Student Employability Outcomes workshop overview.

This session will provide staff members with key knowledge and practices for fostering trans and gender inclusive environments. Through a blend of lecture-style and discussion-based content, participants will learn key terms and concepts, build their understanding of the lived realities of trans and gender diverse individuals in the workplace, and strengthen their capacity to create and maintain a trans-inclusive learning environment. View the complete Trans and Gender Diverse Inclusion workshop overview.